Sales Coordinator

About Bota Systems

Bota Systems AG is a Swiss high\-tech company developing and manufacturing cutting\-edge force/torque sensors and Physical AI data collection systems used in robotics, automation and AI worldwide. Our products combine precision mechanics, electronics, and software to enable robots to interact with their environment with exceptional sensitivity and control. We believe that any increase in productivity in manufacturing will come from the new generation of AI\-driven force\-sensitive robots.

Your Role

As a Sales Coordinator, you support most stages of the customer journey, from generating interest to product delivery. You will work closely with the commercial leadership team and cross\-functionally.

Key Responsibilities

• Lead and optimize post\-sales processes to ensure excellent customer service;


• Support the sales team with customer follow\-ups to help accelerate sales cycles;


• Manage data entry and validation within the sales process, including purchase orders and delivery information;


• Collaborate with production to organize orders and ensure on\-time delivery;


• Manage order shipments and coordinate with carriers to meet delivery schedules.


• Support finance with invoice coordination;


• Help prepare reports/KPIs on sales focused metrics;


• Support on marketing activities, i.e. material and event requirements;


• Maintain data accuracy and best practices in CRM and ERP systems;


• Other related tasks.

• Technical or business education background;


• 2\+ years of experience as a sales coordinator or equivalent;


• Customer\-centric with excellent communication skills in English, written and spoken; additional languages are a plus;


• Experience with CRM and ERP systems (Hubspot and Odoo are a plus);


• Proficient in MS Office and curious to work with new digital technologies;


• Strong organization skills, proactive mindset, and solution\-oriented approach;


• Adaptable and able to thrive in a fast\-moving startup environment;

• Work with a team at the forefront of robotics and AI;


• A dynamic, innovative, and international team;


• Opportunity to grow into a sales manager role.

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