Sales Consultant
Sales Consultant \- Piccadilly, London Location: Piccadilly / SW1Y \- On\-site, full time
Hours: 40 hours per week
Contract: 3\-month fixed term (ideally they would move permanently into the role )
Salary: £28,000 base \+ £12,000 OTE (£1,000/month commission)
About Reformer Collective London
Reformer Collective London is redefining the boutique wellness experience — bringing together premium Pilates, movement, and mindful living in the heart of Piccadilly. We are driven by excellence, community, and a deep passion for helping our members feel their best.
As a Sales Consultant, you’ll be an ambassador for our brand \- driving membership growth, building long\-term client relationships, and ensuring every touchpoint reflects the high standards of Reformer Collective.
Key Responsibilities Sales \& Conversion
- Manage and convert inbound leads, trials, and enquiries into active memberships.
- Conduct engaging consultations, tours, and follow\-ups to maximise conversion.
- Proactively generate new business through local partnerships, events, and referrals.
- Collaborate with the Head of Membership to deliver pricing, campaigns, and promotions aligned with quarterly targets.
- Deliver an exceptional, personalised experience for all prospects and members.
- Maintain strong relationships with existing members to encourage renewals and referrals.
- Partner with the operations and marketing teams to ensure consistent brand messaging and service excellence.
- Maintain accurate, up\-to\-date lead and member records within the CRM (ie, Mariana Tek and Contrast).
- Prepare weekly sales and pipeline reports for review with the Head of Membership.
- Monitor and analyse sales metrics to identify performance trends and areas for improvement.
- Represent Reformer Collective at in\-studio events, local activations, and corporate partnerships.
- Support brand visibility initiatives designed to drive community engagement and membership growth.
Work Location: In person
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