via indeed · 27 May 2026 ·10 days ago

Sales and Marketing Coordinator

Hard Rock International
London Full-time
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Our team members are the key to our company’s success, and their health and well\-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work\-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY
To provide support for the Cafe Sales \& Marketing team while taking ownership of specific initiatives that will assist in driving sales.
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PRIMARY RESPONSIBILITIES
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  • Write and negotiate sales and marketing contracts according to Corporate procedures.

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  • Assembling of the Cafe Event Calendar and Brand Calendar.

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  • Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.

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  • Communication and follow up with Group Travel Planners and marketing partners.

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  • Administration of package programs.

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  • Ensure receipt of payment from client by following Corporate procedures. Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).

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  • Updating of “cafe” website to be communicated with Support Center On\-Line Marketing team.

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  • Partnering with Sales \& Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.

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  • Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.

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  • Attend trade\-shows as approved by cafe budget and Corporate Sales and Marketing departments.

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  • Liaise between Support Center Sales \& Marketing departments and the cafe.

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  • Work with SM, GM, and KM to ensure that contract/menu is executable.

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  • Attend meetings with S\&M Manager as requested to communicate events/functions to management team and/or staff.

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  • Coordinate operations between departments.

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  • Attend client functions marketing events and designated parties to provide support and representation of the department.

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  • Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.

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  • Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.

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  • Maintain high morale.

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  • Operate ethically to protect the image of Hard Rock.

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Utilize programs designed to help Save the Planet.
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
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REQUIREMENTS
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
Some college coursework completion.
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SKILLS
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  • Presentation of a professional image to guests, clients, and potential function coordinators

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  • Composure during stressful events.

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  • Possession of a take charge attitude tempered with diplomacy.

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  • Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.

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  • Must possess strong communication and listening skills, excellent reading and writing.

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  • Comprehend professional language, either written or spoken, to communicate.

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  • Ability to effectively present information in one\-on\-one and small group situations to other employees of the organization.

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  • Multiple language abilities a plus, fluency in English required.

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PHYSICAL DEMANDS
Employees are expected to be able to perform the job functions with reasonable accommodation.
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The market for this type of role

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