Sales and Customer Service Assistant

Job description:

Have you ever thought ……… I would love to work in a family run independent shop, well this is your opportunity as we are looking to expand our team! This post will start from September 2026

Chapel\-en\-le frith, High Peak, Derbyshire.

What We have to offer:

A vacancy for a Sales and Customer Service Consultant

• Potential for a full or part time role


• Standard holiday entitlements


• Auto\-enrolled pension


• Staff discount


• Lovely environment


• To be part of a fabulous team


• Sales targets and incentives.

Who we are looking for:

Do you have a passion for fashion and home interiors and love keeping up to date with style and trends?

Do you have a natural flair or a creative eye in this field to help with maintaining fabulous displays

Would you take great job satisfaction from finding the perfect outfit for our customers or maybe the perfect home interior piece to finish their home styling?

Do you enjoy talking to customers and find energy from working with the public?

Do you take pride in your work?

Are you happy to work independently, sometimes lone working as well as part of a team?

Are you happy to undertake housekeeping chores to enable us to maintain high boutique standards, you can't be scared of getting your hands dirty or shy away from at a bit of dusting, hoovering and mopping , it’s all part of the job.

We need someone with drive and enthusiasm, attention to detail and a real passion to deliver high levels of outstanding customer service \- a good all\-rounder who is not afraid to really get stuck in.

We are looking for a strong brand ambassador that really embeds our ethos and values.

You must love being part of a team and willing to connect with our wider IB family.

DOES THIS SOUND LIKE YOU? THIS COULD BE THE PERFECT JOB FOR YOU!

Hours available:

The role will require you to work between between Thursday \- Saturdays 10\.00a.m. to 5\.30 p.m.

This role requires you to work Saturdays

The ability to support our occasional late\-night parties, shop changeovers, sale preparation and overtime during busy time i.e., Christmas which includes Sunday opening in December.

Job responsibilities:

We are a fast growing business, and we welcome professional people who will be committed to embed our ethos and be strong advocates for our brand.

During your working day you will be responsible for:

• Sales and styling advice;


• Processing till transactions;


• Wrapping gifts;


• Excellent brand knowledge (training will be given);


• Excellent IT skills or epos skills


• Housekeeping duties;


• Stock replenishment;


• Customer returns;


• Problem solving


• Taking phone call and processing phone orders;


• Visual merchandising to maintain high standards

Opening and Closing of store

Other points to note:

The role carries a 6\-months probation period which includes regular reviews

We are currently only looking to fill this position with a candidate that has or is currently working in fashion and retail only.

We welcome anyone with Beauty therapy experience to work with our delilah make up

2 year customer service and sales is essential

Full training will be given

Itsy Bitsy is a fabulous place to work, and we have the most amazing customers that only deserve the best from our team!

If you think this role would s

Benefits:

• Company pension


• Store discount

Experience:

• Retail sales: 2 years (required)


• customer service: 2 years (required)

Work Location: In person

Job Types: Part\-time, Full\-time

Pay: £13\.00 per hour

Benefits:

• Company pension


• Store discount

Experience:

• Retail sales: 1 year (preferred)


• customer service: 2 years (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

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