Sales and Administration Assistant

You would work Mon to Fri, from 8 am to 5 pm in NW11 London.

In order to be successful in this role, you must be driven, and task\-minded. What makes you shine in this role is not how you do what we ask of you, but how you use the down\-time. What happens when all customers are served? All orders processed? Our company is currently going through a growth phase, and part of your role is find new ways to make money. Chasing up orders and potential lost sales is a fantastic way to make use of our downtime, this will separate you from a normal sales assistant.

You should be interested and have the desire to work in the retail industry and have a minimum of 1 year of sales experience (ideally, but not necessarily within the retail industry). Also, you should be able to address queries, questions, and customer requests via calls, emails, or visits and be able to report the results.

We are not necessarily looking for someone that is highly experienced, we are willing to offer training and development to a person that has good attitude, good work ethic and is looking to develop themselves. With us being a growing company, there will be plenty of opportunity to develop and find your niche of interest where you can grow within the business.

An interest in interior design and decoration is highly advantageous.

The role itself revolves around helping our clients and end\-users with the right product and sales information so they can make the right decisions then reporting about it via our office systems and verbally.

We're looking for people with a self\-starter mentality, articulate and communicative, confident and driven, ambitious people who are living in London and would be willing to train them in the field how to be part of a success story and how to improve their position and the company on a daily basis.

Your Key Responsibilities are:

\- Being in charge of your daily tasks, organising yourself.

\- Being familiar with our product selection, able to communicate technical and design aspects.

\- Deal with new and existing clients in person, over the phone, or via email.

\- Dealing with order processing via online platforms.

\- Administrative tasks.

\- Execute successful customer service strategies.

What we offer:

Access to a variety of high\-end finishes (paints and plasters) with considerable discounts.

Friendly team

For the right person this is a fantastic opportunity to join a fast paced, growing company in NW London.

To see the products and services we offer please visit www.imperaitalia.com. Please look at our website as we would like you to have a basic understanding of our business when you apply for the position.

Our hiring process involves testing key skills such as:

Phone manners

Communication and level of English

Professional Etiquette

Computer skills (writing business emails, MS Office, with emphasis on Word and Excel).

Please be prepared to demonstrate these at the interview / trial day (if requested).

Job Types: Full\-time, Permanent

Pay: From £26,000\.00 per year

Benefits:

• Casual dress


• Company events


• Free parking


• Store discount

• London, Greater London: reliably commute or plan to relocate before starting work (required)

• What is your notice period?


• How soon are you hoping to start?

• Retail sales: 1 year (preferred)


• customer service: 1 year (preferred)

• English (required)

• United Kingdom (required)

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