Sales & Relationship Advisor

Neon Talent Solutions are delighted to be supporting our client within the fire safety sector to recruit an B2B Sales & Relationship Advisor to join their small, friendly and supportive Blackburn based team on a full time, permanent basis

LOCATION: Blackburn BB1 - Office Based

This is a varied B2B sales & relationship role working with trade customers, including fire engineers and businesses purchasing fire safety products and equipment - You will carryout a blend of proactive calls to lapsed customers, whilst managing active accounts to maximise revenue.

What's Available To You

Salary: Circa £29,000 DOE + Bonus + Incentives

• 25 days Annual Leave + Bank Holidays


• Onsite Parking


• Health Care (After Qualifying Period)


• Pension

What You'll Be Doing As A Sales & Relationship Advisor

You’ll join a friendly team where you will take a proactive approach to developing sales across existing, lapsed and new trade customers – building strong relationships, understanding their requirements and turning opportunities into sales. You’ll be confident making outbound calls, although much of this will be to existing and lapsed customers rather than high-volume, cold-call telesales.

• Reconnect with lapsed and dormant customers to rebuild relationships and generate sales


• Manage sales administration and coordinate existing customer accounts


• Proactively develop existing accounts and identify further sales opportunities


• Research and identify prospective new trade customers


• Make outbound calls to introduce the business and product range


• Build strong relationships with fire engineers and other trade customers


• Follow up quotations, enquiries and previous conversations


• Identify opportunities to cross-sell and upsell products


• Prepare quotations and process sales enquiries


• Negotiate pricing within agreed guidelines


• Provide a friendly, knowledgeable and reliable service throughout

WORKING HOURS: Monday to Friday | 9.00am - 5.00pm

What You'll Bring

You'll be confident and comfortable on the phone, enjoy building customer relationships and be highly capable of identifying new business opportunities and making proactive outbound calls to develop existing and lapsed accounts. Previous experience within fire protection, construction, trade supplies, industrial products, tools or electrical products would be advantageous, but isn't essential – full product training will be provided.

• Previous experience within internal sales, telesales, trade sales or account management


• Ability to identify and generate sales leads to develop


• Experience working within a B2B customer driven environment


• Confidence making proactive outbound calls and starting conversations with new customers


• A natural ability to build and develop long-term customer relationships


• A proactive approach to following up enquiries, quotations and sales opportunities


• Good organisation and the ability to manage a number of customer accounts


• A friendly, professional and self-motivated approach

If you're looking for a friendly, varied sales role where you can build genuine customer relationships while developing your knowledge within a specialist sector, we'd love to hear from you.

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