Sales Administrator

Sales Administrator

• £30,000 per annum


• Birmingham


• Monday – Thursday, 8.30am – 5pm and Friday, 9am – 12.30pm

Our client a leader in their field is now seeking a Sales Administrator to support in the development of new partners to ensure the continued expansion of the UK market

Key Roles and Responsibilities

• Be the key point of contact for customers, keeping them informed and answering queries about their orders


• Track customer orders through the factory and update customers on progress and delivery dates


• Enter, update and maintain customer orders accurately on the system, including any changes or amendments


• Work closely with internal teams to chase parts, resolve issues and keep orders moving as planned


• Prepare despatch paperwork and support the shipping of finished parts to customers


• Update customer information in our CRM & ERP.


• Maintain market & competitor knowledge.


• Maintain up to date product knowledge & competitor awareness which will enable you to offer alternative products when necessary

The ideal candidate will possess the following experience.

• Sales Administrator, Account management or Internal account management background.


• Enthusiastic and willing to learn new skills and work within a small, fast paced company.


• Excellent written and verbal communication skills required.


• Proficient in Office 365/Excel.


• Confident communicator both internally with the team and externally with your managed accounts.


• Proactive, organized, great time and work-load management to prioritize tasks and actions.

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