Sales Administrator

Full Time

Sales Administrator
-----------------------

Dublin

Job Responsibilities

• Managing customer orders and recording backorders accurately through the sales

inbox

• Overseeing the sales inbox, handling customer queries and sales orders, and

allocating enquiries to the relevant department/person

• Handling customer enquiries via telephone and providing comprehensive support

across a range of areas including POD requests, invoicing, lead time enquiries, credit

notes, collections, quotations, samples, shortages, raising MPOs, manual invoices and

delivery notes, SAGE queries, and pricing or margin issues

• Handling accounts\-related queries and liaising with the relevant departments to

ensure timely resolution

• Coordinating the HSL Dublin loans and demo log, ensuring all indemnity and

collection forms are completed accurately

• Updating, maintaining, and presenting the monthly allocated stock report


• Overseeing backorder management for consumables and capital equipment across

multiple warehouse locations

• Processing and managing all capital orders, including invoicing upon installation

completion

• Coordinating the allocation and distribution of dosimeter badges for sales

representatives and engineers

• Assisting with stock takes and resolving any queries arising from stock count

discrepancies

• Providing administrative and customer support to the sales team, including preparing

quotations, liaising with customers, and arranging product samples.
Qualifications/Core Competencies

• 1\+ years experience in sales support, customer service, or administration


• Business Administration qualification (optional but helpful)


• Proficiency in Microsoft Office Suite


• Accurate data entry and record\-keeping skills


• Order and invoice processing


• Willingness to learn


• Strong communication \& organisational skills


• Excellent team player


• Strong work ethic

Salary: €35k – €42k

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