Rough Sleeper Navigator

Rough Sleeper Navigator Southend-on-Sea
Full-time | Frontline Outreach Role

We are working with a community-focused organisation to recruit a Rough Sleeper Navigator to support individuals experiencing homelessness and multiple disadvantage.

This is a high-impact, frontline role working directly with people on the streets and in the community, providing end-to-end casework support to help individuals move into accommodation and rebuild stability.

About the Role You will take a proactive, outreach-led approach to engaging individuals who are sleeping rough. Managing your own caseload, you will provide consistent, practical support - from initial engagement through to securing accommodation and accessing wider services.

This is a hands-on, community-based position requiring resilience, independence, and the ability to build trust with people who may be reluctant to engage.

Key Responsibilities • Deliver street outreach and community-based support to individuals sleeping rough

• Manage a caseload, including assessments, support planning, and ongoing casework


• Support individuals to access housing, health services, and benefits


• Build and maintain relationships with clients facing multiple complex needs


• Work proactively to move individuals towards stability and independence


• Maintain accurate and structured case records


• Work independently, including lone working and mobile outreach

What We're Looking For To be successful, you must be able to demonstrate:

• Experience supporting individuals with multiple disadvantage (e.g. homelessness, substance use, mental health, offending history)


• Experience in outreach or community-based roles


• Strong caseload management skills, including end-to-end casework


• Ability to engage and build trust with individuals who may be reluctant to access support


• Confidence working in challenging, unpredictable environments


• Experience navigating services such as housing, health, and benefits


• Strong communication skills, including handling conflict and difficult conversations

Relevant Backgrounds We welcome candidates with experience in:

• Homelessness or outreach services


• Youth services (particularly higher-risk or street-based work)


• Domestic abuse support


• Substance misuse services (non-clinical)


• Criminal justice or probation (community-facing roles)


• Refugee or resettlement services

Additional Information This role would suit someone who is:

• Persistent and proactive in their approach


• Comfortable working independently in the community


• Able to balance a person-centred approach with clear professional boundaries


• Motivated to support individuals facing complex life challenges

Please Note This role requires hands-on casework experience and community-based working. Applications without clear evidence of these areas may not be progressed.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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