via indeed · 29 May 2026 ·8 days ago

Retail Team Leader

Bamford Collection
London Full-time
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THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

Daylesford Organic, Pimlico a beautifully curated organic store offering fresh produce delivered daily from our farm, alongside a welcoming café serving seasonal dishes and food to go.

As a Retail Team Leader at Daylesford Organic, you will play a key role in leading the shop floor team to deliver an exceptional customer experience while supporting the smooth day\-to\-day running of the store. Acting as a brand ambassador, you will inspire and motivate the team through hands\-on leadership, product knowledge and a passion for outstanding service.

Through strong operational standards, attention to detail and a commitment to quality, sustainability and conscious living, you will help bring the Daylesford ethos to life for every customer.

SALARY: £13\.83 per hour, plus tronc (Weekly Pay)

HOURS: Full Time 40 Hours

RESPONSIBILITIES

  • Lead and support the retail team to deliver exceptional customer service and uphold Daylesford’s brand values.

  • Support the smooth day\-to\-day running of the store, maintaining high standards across the shop floor.

  • Share product knowledge and promote Daylesford’s organic and sustainable ethos to customers.

  • Assist with staff training, supervision and team development.

  • Monitor stock levels, merchandising and replenishment to ensure an excellent shopping experience.

  • Support opening and closing procedures, cash handling and operational compliance.

  • Handle customer queries professionally and contribute to achieving store sales targets.
SKILLS YOU WILL BRING
  • Strong leadership and team management skills

  • Excellent customer service and communication abilities

  • Passion for retail, organic produce and sustainable living

  • Ability to work in a fast\-paced environment and prioritise tasks effectively

  • Strong organisational skills and attention to detail

  • Positive, proactive and hands\-on approach

  • Confidence in handling customer queries and resolving issues professionally

  • Flexible and reliable with the ability to support operational needs
PERKS \& BENEFITS
  • Discounts: We offer a range of discounts on our products, treatments, and dining
experiences from day one.
  • Volunteering Days: Employees are offered one paid day per year to volunteer with a
charity of their choice.
  • Private Medical: We offer subsidised private medical insurance through Bupa.

  • Pension Scheme: Pay up to 9% of your salary into your pension each month; we
contribute up to 4\.5%.
  • Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

  • Mental Health Support: Our Employee Assistance Programme provides 24\-hour support, seven days a week.

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