Retail Store Supervisor

Full job description

Retail Coordinator: Role Responsibilities \& Expectations

POSITION SUMMARY:

We are currently seeking a supervisor for our DCU Glasnevin campus store. This is a full\-time position with an immediate start date for a successful candidate.

As a Retail Coordinator, you play a key role in how our store runs day to day — supporting your Retail

Manager, guiding the team, acting as a go\-to in the manager's absence and delivering a great experience

for our customers.

YOUR KEY RESPONSIBILITIES:

Team Coordination \& Leadership

• Coordinate retail assistant tasks each day.


• Lead by example on the shop floor.


• Act as the go\-to in your Retail Manager’s absence


• Ensure all tasks are carried out and completed in the manager's absence.


• Deal with employee issues in the first instance


• Keep all discussions with employees confidential or between management


• Help to deal with employee concerns


• Support task delegation and follow\-through on MyComms actions.


• Assist with new store setups if requested.

Store Operations

• Ensure that all daily tasks are completed and followed up on by all staff


• Participate in daily walks to ensure the above


• Ensure a clean, tidy, well\-presented store at all times.


• Manage stock: ordering, pricing, receiving, and merchandising.


• Execute promotions and in\-store campaigns.


• Accurately process sales, refunds, and till adjustments.

Customer Service \& Sales

• Welcome and assist every customer.


• Recommend complementary items to increase value for customers.


• Answer phone enquiries professionally.


• Treat all customers' details and visits confidentially

What We Expect from You

• Work as a united team with your Retail Manager — back each other up, communicate openly,

and show mutual respect in front of the wider team.

• Take ownership of the shop floor


• Be proactive and hands\-on — don’t always wait to be told


• Deliver a consistent, helpful experience for every customer


• Maintain high standards in store presentation and product availability


• Communicate clearly with your team and manager


• Stay organized and on top of your tasks


• Follow up and follow through


• Report issues or concerns early


• Protect the safety and privacy of everyone in the store


• Support a positive, respectful team environment


• Lead by example!

Benefits:

• Bike to work scheme


• Employee assistance program


• Employee discount


• Excellent working environment


• Opportunities for career progression


• Competitive salary in line with experience

Benefits:

• Bike to work scheme


• Company events


• Employee assistance program


• Employee discount


• Flexitime


• Food allowance


• On\-site parking


• Sick pay


• Store discount

Pay: From €16\.18 per hour

Benefits:

• Bike to work scheme


• Employee discount


• Flexitime


• Food allowance


• On\-site parking


• Sick pay

Work Location: In person

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