Retail Store Manager

White Raven Resourcing Ltd are delighted to be supporting a global, premium retail brand in their search for a Retail Store Manager to lead their store in Leeds.

This is an exciting opportunity to join a high-growth, customer-focused organisation where you will take ownership of store performance, lead a passionate team, and deliver an exceptional in-store experience.

As Retail Store Manager, you will be responsible for driving store success through strong leadership, operational excellence, and outstanding customer engagement.

Key responsibilities include:

• Leading, motivating, and developing a high-performing store team to achieve individual and store targets


• Acting as a role model on the shop floor and within back-of-house operations


• Managing day-to-day store operations including visual merchandising, stock control, and loss prevention


• Analysing store performance and implementing strategies to improve productivity and efficiency


• Delivering an outstanding customer experience using advanced sales techniques


• Managing staff rotas and scheduling effectively


• Overseeing in-store HR processes including recruitment, onboarding, training, and performance management


• Ensuring health, safety, and environmental standards are consistently maintained


• Handling customer queries and escalations professionally


• Sharing feedback and insights with senior management

Requirements We’re looking for a motivated and commercially driven leader who thrives in a retail environment.

You will have

• Proven experience in a retail management or leadership role


• Strong people management and team development skills


• A passion for retail, customer service, and achieving sales targets


• Solid understanding of retail KPIs and performance metrics


• Excellent communication and organisational skills


• High attention to detail and a proactive mindset


• Experience with stock control, POS systems, and loss prevention processes

• Previous experience within a fast-paced or premium retail environment


• Awareness of retail market trends and consumer behaviour

Benefits • Competitive salary package

• Retail bonus scheme


• Excellent career development opportunities


• Inclusive and supportive working environment


• Generous staff discount


• Exposure to wider business projects across a European network


• Flexible uniform allowance

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