Retail Store Manager
We are looking for an outstanding Store Manager to join the team in Kingston Upon Thames. The ideal candidate will have a genuine passion for quality products and a natural warmth that inspires both customers and colleagues.
Our client is a unique retailer, selling imaginative gift ideas, Stationery, Wellbeing Items along with Home & Garden innovative Products.
This role will suit somebody from a relatively small store background, with a huge hands-on focus towards Merchandising, Customer Service and Team Leadership.
About You
The most important aspect of this role is the ability to confidently create and lead a happy, engaged and motivated team.
As a Store Manager, you will ideally have:
- At least two years of store management experience
- An excellent work ethic and positive attitude
- Strong leadership and team management skills
- The ability to create a welcoming environment for customers
- Experience ensuring the smooth day-to-day running of a store
- Maintain outstanding customer service standards
- Take responsibility for achieving financial targets and KPIs without pressure selling
- Follow company policies and procedures
- Complete staff rota’s and administrative tasks in a timely manner
- Maintain excellent product presentation and product knowledge
- Ensure the store and staff areas remain clean and tidy at all times
- Attend and participate in management training sessions
- Carry out Health & Safety checks and ensure compliance
- Follow all security procedures as a keyholder
- Lead by example with professionalism and kindness
- Competitive salary from £30,000+ depending on experience
- Every other weekend off
- Healthcare cover after successful completion of probation
- Additional paid day off if your birthday falls on a working day
- 30% staff discount
- 30 days annual leave, increasing annually with service up to 35 days
A fantastic work-life balanced rota is on offer!
- Business hours: 9:00am – 6:00pm, no late nights!
- Hours are subject to change in line with business needs
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