Retail Manager

The Role (AKA: The Person Who Makes Everything Run Smoothly) As our Retail Store Manager, you’ll be the heartbeat of the shop — leading the team, shaping the customer experience, and keeping the store running like a well-oiled machine.

You’ll be hands-on, people-focused, commercially switched-on, and not afraid to roll up your sleeves.

What You’ll Be Doing • Leading, motivating, and developing a small, friendly team

• Keeping stock levels sharp and supplier relationships strong


• Making sure the store looks great, feels welcoming, and runs safely


• Driving sales through smart merchandising and local promotions


• Handling customer queries, bespoke orders, and the occasional curveball


• Owning health & safety and compliance


• Reporting on KPIs and helping shape future store strategy

What You Bring • Proven retail management experience (DIY/hardware/trade = big bonus)

• Confident leadership and people-management skills


• Commercial awareness and a practical, problem-solving mindset


• Strong communication and customer service instincts


• Comfortable with EPOS systems and basic financial reporting


• A genuine interest in DIY, home improvement, or tools (we love that stuff)

Perks & Benefits • Competitive salary + bonus scheme

• Staff discount on everything (dangerous if you love tools)


• Training and development opportunities


• A supportive, community-focused team who actually enjoy working together

Ready to Build Something Great? If you’re a natural leader who loves retail, thrives in a hands-on environment, and gets a buzz from helping customers solve problems, we’d love to hear from you.

This listing is from Reed. View original listing ↗