Retail Assistant

Job Role: Retail Assistant

Location: The Hollies Farm Shop – Lower Stretton

Type of contract: Part\-Time

Reports to: Farm Shop Manager

Retail assistants play a crucial role in ensuring excellent customer service and smoothstore operations, handling tasks from cleaning, sales support to inventory management.

Key Responsibilities

• Greet customers warmly and assist with their enquiries


• Provide excellent customer service; comfortable in engaging with customers


• Provide product information and recommendations


• Operate the cash register and handle payments accurately and efficiently


• Maintain clean, organised, and well\-stocked shelves


• Maintain a clean, presentable shop, including entrance, floors and till areas


• Receive, unpack, and display merchandise


• Assist with stock control and inventory checks, highlighting shortages


• Handle customer complaints professionally and escalate when necessary


• Follow store policies, procedures, and health \& safety guidelines


• Support promotions and sales initiatives

• Good communication and interpersonal skills


• Friendly, approachable, and customer\-focused attitude


• Ability to work well in a team and independently


• Basic math and cash\-handling skills


• Good time management and attention to detail


• To be comfortable to approach Senior members if you have any concerns


• Excellent teamwork skills; often work as part of a team, requiring collaboration with colleagues to meet store goals.

Working Conditions

• Flexible working hours, including weekends and bank holidays


• Standing for extended periods


• Fast\-paced retail environment

• Must be flexible to work weekends and across various sites within Cheshire


• Clocking in and out on time


• Must adhere to the Company handbook standards


• Maintain confidentiality at all times

This listing is from indeed. View original listing ↗