Restaurant Manager - Wine Bar

Join the Fortnum \& Mason Team!

Are you passionate about food, delivering great service and eager to share your knowledge with others? Do you have a flair for customer service, a passion for wine and a love for artisanal products? If so, we have the perfect opportunity for you!

Fortnum \& Mason are looking for an exceptional Restaurant Manager to join our unique Wine Bar at our beautiful Flagship store in Piccadilly. Responsible for demonstrating world\-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.

Why Work For Us:

• Competitive hourly rate \+ paid overtime


• Discretionary annual bonus (up to 5% of salary)


• Up to 40% store and restaurant discounts


• Subsidised staff restaurant using Fortnum’s ingredients


• 28 days holiday \+ a day off for your birthday and 5 extra wellbeing days off


• Matched pension scheme and career development opportunities


• Annual staff party and incredible gifts after 5 years

What You'll Do:

• Leading the restaurant and ensuring it meets and exceeds F\&M standards and targets


• Coach and develop your managers to ensure efficiency, leading by example


• Update your management team on business performance, new initiatives and other pertinent issues


• Tour the restaurant regularly


• Chair regular meetings with managers


• Demonstrate high levels of planning, organising, and time management to drive the operational execution across the department


• Cooperating with the General Manager, and assisting with anything from project planning to staff management.


• Nurturing positive working relationships with staff.


• Addressing any issues in a timely fashion.

What We're Looking For:

• Experience within a wine focussed dining environment \- essential


• Excellent interpersonal skills for diplomatically handling staff and customers


• Cooperation and team working skills


• The ability to lead and motivate a team of staff


• The ability to cope under pressure in a fast\-paced environment


• Good business awareness for achieving successful performance


• Strong written and oral communication skills for managing business administration and personnel matters


• Strong planning and organisational skills to run a streamlined operation


• The ability to work independently and make decisions confidently


• Problem\-solving ability, to resolve issues as they arise

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, our people have been recognized and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality \& Tourism, Visual Merchandising \& Display, Customer Service and Local Community Awards

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