RESTAURANT MANAGER

Job Introduction

Nestled in the North Yorkshire countryside, Grantley Hall is a five\-star, 17th\-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024\. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award\-winning spa and a cutting\-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

• Oversee and manage the restaurant service.


• Responsible for managing the rotas/staffing levels.


• To possess an outstanding knowledge of all food, wines, cooking techniques and allergy requirements to ensure guests can be advised appropriately at all times.


• Responding to guest queries and complaints.


• Ensure each customer receives impeccable service.


• To lead, manage and inspire your team to consistently provide a 1 Michelin star guest experience.


• Training and development of all staff using the company procedures.


• Recruiting team members.


• Delegating tasks and checking their execution.


• Undertake monthly stock takes and overseeing and ordering of stock.


• Working closely with suppliers.


• Maintaining revenue, profitability and quality goals.


• Work closely with all Hotel teams to ensure the guests have the best possible experience.


• Responsible for H\&S, FSA requirements, Allergy Laws and Hygiene ratings.

• Hands on approach to work, always being productive and looking to improve.


• Proven track record as a strong team leader.


• A strong understanding of the high standards that are demanded from a 5\*, Michelin Star establishment.


• Passionate about delivering exceptional levels of service.


• Have a passion and strong knowledge for all things food and beverage.


• Detail orientated and drives standards.


• Possess a positive attitude and a desire to learn.

We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:

• Tips typically over £200 per month (£3,400 per year)


• Complimentary bespoke uniform and chef whites


• Complimentary meals whilst on duty


• Refer a Friend bonus \- Earn up to £1000


• Holiday Buy/Sell Scheme


• Complimentary employee car parking


• Complimentary state of the art onsite gym \- with personal trainer support


• 31 days annual leave (including bank holidays) increasing with service


• Professional development opportunities at all levels


• Reimbursement on work shoes, sight tests and professional memberships


• Modern and spacious discounted live in accommodation for eligible roles


• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.


• We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.


• We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.


• Employee Assistance Programme helpline and online support, along with wellbeing champions onsite


• Team Member of the Month Awards


• Discount on Grantley Halls Restaurants, Spa products and Gift Shop


• Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels


• Cycle to work scheme


• Access to Stream, allowing you to instantly access your wages


• Simplyhealth \- Health cash plan

This listing is from Indeed. View original listing ↗