Restaurant and Venue Manager

Role Overview

We are seeking an experienced and highly capable Restaurant \& Venue Manager to lead the operations of a large, high\-end hospitality venue with a strong dual focus on premium restaurant service and high\-volume private hire events. This is a senior operational role requiring a balance of exceptional hospitality standards and strong events delivery capability. The venue operates as a full\-service restaurant, while also functioning as a significant private hire and events space hosting a wide range of functions, from corporate events to large\-scale celebrations. The successful candidate will ensure seamless day\-to\-day operations, flawless event execution and consistently high service standards across all areas of the business.

Key Responsibilities

Venue \& Restaurant Operations

• Oversee the daily running of both restaurant service and private event operations within a high\-volume, premium environment


• Maintain exceptional standards of service, presentation and operational discipline across all areas of the venue


• Ensure full readiness of the venue for both restaurant service and large\-scale event transitions


• Manage reservations, floor plans and capacity planning to maximise commercial performance

• Lead the full lifecycle of private hire events including enquiry, planning, coordination, delivery and post\-event follow\-up


• Act as the primary client contact for all event bookings, ensuring a professional and seamless client experience


• Translate complex event requirements into well\-executed operational plans across staffing, service and logistics


• Oversee the delivery of high\-capacity events, ensuring precision, timing and service consistency


• Drive revenue growth through effective event execution and strong client relationships, encouraging repeat and referral business

• Lead, manage and develop a large front\-of\-house and events team


• Deliver clear and structured briefings for both daily service and event\-specific operations


• Maintain strong operational discipline, accountability and service standards across all teams


• Oversee recruitment, training, rota planning and performance management

• Ensure consistently excellent guest experience across both restaurant and private hire operations


• Build and maintain strong relationships with corporate clients, event organisers and high\-value guests


• Handle feedback, complaints and service recovery with professionalism and urgency

• Monitor and manage daily sales performance, labour costs and event profitability


• Support budgeting, forecasting and revenue optimisation strategies


• Actively drive growth in private hire and event bookings


• Identify and implement opportunities to maximise venue utilisation across all trading periods

• Ensure full compliance with all licensing, health \& safety and food safety regulations


• Maintain robust operational processes and documentation for both restaurant and event delivery


• Ensure all events are delivered safely, efficiently and to a consistently high standard

• Proven experience as a Restaurant Manager, General Manager or Venue Manager in a high\-volume, high\-end hospitality environment


• Extensive experience in private hire and large\-scale events operations is essential


• Strong leadership experience managing large teams in fast\-paced venues


• Demonstrated ability to deliver complex events from planning through to execution


• Strong commercial awareness, including experience with revenue, cost control or event profitability


• Highly organised with exceptional attention to detail under pressure


• Flexibility to work evenings, weekends and event\-driven schedules

• Experience in large\-scale multi\-purpose venues (restaurant \+ events space)


• Strong corporate events or high\-capacity function experience


• Familiarity with hospitality systems (EPOS, booking, CRM, event management tools)


• Personal Licence (UK)

• Competitive salary aligned with seniority and experience


• Opportunity to lead operations in a large, high\-profile hospitality venue


• Significant autonomy in shaping and growing the events and private hire business


• Fast\-paced, high\-standard working environment with a strong operational team

Benefits:

• Discounted or free food

• management: 3 years (required)

This listing is from indeed. View original listing ↗