Responsável de área (Lisboa)

THE GOAL

The aim of a Responsável de área (Lisbon) is to act as the link between the KellyDeli back office, retail partners and our points of sales. This position is responsible for managing and developing a portfolio of points of sales to ensure operational excellence throughout their network. Reporting to the Head of Operations (Portugal), you will be targeted on driving like\-for\-like sales performance as well as building consistently strong relationships with both franchise partners and retail stores that we operate within. Using internal tools and resources, you should have an acute business acumen when it comes to analysing stats and figures, identifying weak areas and sensing the opportunity for growth and improvement within your allocated region.

You will cover Lisboa area \+ South area (Algarve).

WHAT YOU'LL DO:

Driving Performance

• Coach and support your region of franchise partners to operate in the most cost\-efficient way possible and to deliver maximum profitability for their business.


• Drive sales revenues by detailed management of all kiosk KPIs .

• General business updates with retail partner management to define (overall picture, sales, marketing, quality, NPD, company initiative, action plan of the kiosk and retailer issues).


• Be the Sushi Daily brand representative at the local level with retailer.

• Ensure you visit each of your franchise partners once a month, and record each visit in GEMBA.


• Spend time on your visits coaching our franchise partners on how best to optimise their business and help them create action plans to impact their business performance.


• Complete thorough sign off process of new Franchise Partners in your region to ensure they are ready and set up for success.


• Make sure training around store regulations has been followed with success.


• Be involved in creating clear and defined documentation on processes and kiosk operations to ensure smooth transition of kiosk take overs by new partners.

• Previous experience in a similar Regional Manager / Area Manager position and having industry experience in Food \& Beverage or Food Retail would be a huge advantage.


• You will be a highly motivated self\-starter, a team\-player who is able to build great relationships with both colleagues and customers, whilst equally happy to spend periods alone in the field.


• You have an excellent analysis of situations, you identify problems and propose concrete solutions.


• You will be a highly organised individual, rigorous in setting up internal procedures and monitoring regulatory obligations.


• Fluent in both Portugese and English.


• We require for you to have a driving license for this role.

KellyDeli, founded in 2010, is an innovative and rapidly expanding food retail and restaurant company. Sushi Daily, one of its brand concepts, is the leading European provider of fully\-serviced sushi bars, currently operating over 1,000 kiosks across 13 countries.

Our unique concept features outlets in grocery stores, supermarkets, and airports, where live Sushi Artisans create their art in front of customers, providing a unique customer experience and top\-quality sushi.

Our Purpose

*To help the world east better, flourish together \& dream bigger*

VALUES

• Totally Together


• Humbly Honest


• Positively Passionate


• Constantly Curious


• Expertly Excellent


• Adopting Growth Mindset

Sushi Allowance

Wellbeing Allowance

Birthday off

27 days annual leave \+ national holidays

Late starts \& early finish X6 of each

Health Dentil Insurance

Meal Vouchers (11€ per day)

Company Car

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