Residential Support Worker

Job Title

Residential Support Worker

Department

Estuary Way

Applications considered Via

Please note CV’s alone will not be accepted:

Application form will be sent once CV has been received. Please fill it in and return to recruitment@childhood\-matters.ie

Opening date for Applications

9th September, 2026

Closing Date for Applications

16th September, 2026 @12 noon

Proposed Interview date(s) TBD

Location of Post

Childhood Matters, Mahon

Details of Service

Childhood Matters is a not\-for\-profit organisation that provides child and family services aimed at supporting positive childhood outcomes, developing parenting capacity, strengthening family resilience, and contributing to healthier, more sustainable communities.

· Parent and Infant Unit: Nationwide parenting capacity\-building and assessment residential service for complex parents and infant situations where distinct child protection concerns.

· CHIPPS: CHIPPS is a specialist attachment\-focused, trauma\-informed mental health service for children and young people in care.

· Young Parents Support Programme: The Young Parents Support Programme (YPSP for short) is the only targeted community\-based support service for young parents in Ireland.

· The Limetree Project: Therapeutic community\-based family support and family contact project, in partnership with South Lee \& West Cork Social Work Department to include out of hours service.

· Supervised Contact: Contact Service provides structured supports and interventions for children who are in the care of TUSLA to have contact with their parents, siblings and other family members.

· Placement Support Project: This project is aimed at stabilizing at\-risk foster placements, and supporting family reunification through intensive multidisciplinary support over a 10\-week period, and the provision of a stability roadmap specifically tailored to the family. Emergency place of safety (EPOS) and Aftercare is incorporated into this project

· Crèche \& Preschool: Award\-winning Community Crèche and Childcare facility to include afterschool programme with a current capacity of 124 children.

· Secondary School One Year Leaving Certificate programme in partnerships with Cork Education and Training Board, providing parents opportunity to advance education when using clinical family services

· Employment Support Service: Vocational training for long term unemployed individuals within therapeutic and trauma\-informed environment.

· Estuary Way: A new trauma\-informed supported accommodation service providing integrated housing and wraparound supports for young adults transitioning to independent living

Purpose of Role:

To provide direct, relationship\-based support to residents within a 24/7 staffed, trauma\-informed and psychologically informed environment, supporting each young person to build the skills, stability and confidence to move to independent living.

Reporting Relationship

The Residential Support Worker will report to the Deputy Manager

Duties and Responsibilities

• Deliver practical 'hurdle help' — supporting residents with appointments, routines, budgeting, cooking, tenancy skills and engagement with services.


• Implement individual support plans and contribute to their review; record progress accurately.


• Support residents' participation in education, training, employment and evening/weekend activities.


• Respond to incidents calmly and safely in line with policy, including de\-escalation and restorative approaches.


• Work the 24/7 roster, including waking nights/sleepovers as assigned; complete handovers and daily logs.


• Build positive, boundaried relationships with residents consistent with trauma\-informed and PIE principles.


• Contribute to a safe, welcoming campus environment and to communal activities, including those developed through the Working Assets Initiative.


• Undertake such other duties as may reasonably be assigned, consistent with the grade and purpose of the post. This job description will be reviewed during the pilot phase as the service develops.

· Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.

*The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time.*

Eligibility Criteria Qualifications

Applicants must by the closing date of application have the following:

· Minimum of NFQ Level 5 qualification social care, social science, Early Years, psychotherapy, Counselling, Psychology or equivalent is required.

· A full, clean driving license is desirable.

Person Requirement

The successful candidates will be compassionate, empathetic individuals with an appreciation of self\-care and team\-working.

Tenure

The current vacancy available is a Permanent, Part\-Time post

Remuneration

€36, 812 per annum. Family Support Worker, HSE Consolidated Payscale June 2026

Working Week

36 hours and flexibility to undertake additional hours when reasonably required

Annual Leave

The annual leave associated with the post is: 25 days

Probation

A 6\-Month Probation Period applies to this post

Additional Benefits

• Defined contribution pension scheme.


• Enhanced maternity and paternity benefit


• Additional Annual leave days


• Comprehensive annual CPD schedule


• Financial support for further education


• Staff parking

Benefits:

• Additional leave


• Bike to work scheme


• Company pension


• Employee assistance program


• On\-site parking


• Private dental insurance


• Private medical insurance


• Sick pay

• Blackrock, County Cork: reliably commute or plan to relocate before starting work (required)

• Do you hold at least a Level 5 in a relevant qualification?

• Ireland (required)

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