Resident Support Worker

Job description
The Sheppard Trust provides homes for older women in housing need, and we support them to live independently. We reduce loneliness and isolation by fostering a supportive community spirit.

We're about to move to brand\-new, purpose built accommodation near Hampton Court village in Surrey, with 60 one bedroomed flats and a range of communal facilities. This has been years of work for our charity and we're really excited to form the team that will work with our residents in our brand new home. Our residents live independently in their homes, with assistance to access the appropriate support services to maintain independence. We want them to live full and active lives in an inclusive, thriving community which is well regarded in our local community.

We're a small friendly team who care deeply about getting this project off to an excellent start and achieving our aims. We operate with these values: respectful, inclusive, conscientious, compassionate, honest.

The purpose of this role is to support the residents to achieve their personal goals for independent living and wellbeing, safely and with dignity. You'll create support plans, offer practical advice, induct new residents, conduct welfare checks and meetings, arrange activities, work with other agencies, deal with emergencies, support good safeguarding practices and help look after our new building.

We're expecting a shift pattern where you could be rota'd to work either 8am \- 4pm or 12pm \- 8pm, Monday to Friday. There are times when lone working will be a requirement for this role, especially the last part of the later shift. An enhanced DBS check will be required.

You’ll bring:

• excellent people skills, and the ability to build trust with a wide range of people


• experience of working with older people or people with support needs, an understanding of their needs and concerns, and the skills to encourage independence whilst walking alongside them with support and assistance.


• a flexible and proactive approach


• a strong commitment to safeguarding and to respecting diversity and inclusion.

• a salary of £30,000 per annum


• membership of the Social Housing Pension Scheme (defined contribution)


• a friendly and supportive working environment with strong values, good staff facilities (and free tea and coffee)


• the opportunity to be part of setting up something brand new from the very start.

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