via indeed · 3 de junio de 2026 ·hace 3 días

Reservation Agent- Hotel Arts

Hotel ARTS Barcelona
Barcelona Tiempo completo
56 ofertas más en Barcelona.
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  • Hotel Arts Barcelona

  • Barcelona

  • ### Experiencia

No se requiere experiencia
  • ### Salario

Retribución sin especificar
  • ### Área \- Puesto

Hostelería, Turismo

+ Agente de Reservas

  • ### Categoría o nivel

Técnico/a
  • ### Vacantes

1
  • ### Inscritos

6
  • ### Contrato

Contrato Indefinido
  • ### Jornada

Completa

Proceso de selección continuo.

Funciones

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Requisitos

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

HOSPITALITY CONNECTION BARCELONA SL
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  • Barcelona

  • Recursos Humanos

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El mercado para este tipo de puesto

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56
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Hotel ARTS Barcelona

6 open positions · Barcelona

📊 Hostelería · España
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active jobs
11.5%
Remote
Ø 3d
avg. online
Top skills in demand
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Preguntas frecuentes

¿Cuántos empleos de Hostelería hay disponibles en Barcelona?
Actualmente 56 puestos de Hostelería en Barcelona en AlmostHired, en 18 empresas diferentes. Nuestros datos se actualizan a diario.
¿Los puestos de Hostelería ofrecen teletrabajo?
11% de las ofertas de Hostelería en España permiten teletrabajo, parcial o completo. Para filtrar específicamente puestos en remoto, usa AlmostHired.
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