Representative Customer Service Commercial
Be part of our team!
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AT\&S is a leading global manufacturer of high\-end IC substrates and printed circuit boards. AT\&S industrializes leading\-edge technologies for its core business segments Mobile Devices \& Substrates, Automotive \& Aerospace, Industrial and Medical and high\-performance computing for AI applications. We are looking for talent eager to shape the future of our interconnected world. With plants in Austria, China, India, Malaysia and sales offices around the globe, we offer excellent career opportunities for creators, innovators and enablers with the drive to make a difference.
To enhance our successful Customer Service \& Success Commercial Europe Team at the Headquarters in Leoben, Austria, we are looking for a passionate
Representative Customer Service Commercial
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In your role, you will serve as the main commercial contact for assigned customers and sales representatives, ensuring the efficient handling of customer requests throughout the L2O and O2C processes. You will proactively manage customer relationships and collaborate with internal stakeholders to deliver excellent service and support business success across the European region.
Your Responsibilities
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- Execute customer requests in accordance with the Lead\-to\-Order (L2O) process and company procedures.
- Manage commercial requests from internal and external customers in a timely and professional manner.
- Serve as the key contact for assigned customers and the respective Sales representatives on all commercial topics.
- Independently manage defined customers within the 360° customer concept.
- Execute Order\-to\-Cash (O2C) activities and support smooth order fulfillment.
- Coordinate with cross\-functional departments to ensure accurate and timely customer communication.
- Build and maintain strong customer relationships while proactively addressing customer needs.
- Support quotation, pricing, and other commercial activities to drive customer satisfaction and business growth.
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- Completed education with a commercial or business\-related focus.
- Professional experience in Customer Service, preferably in an international environment.
- Fluent in German, English and French, both written and spoken.
- Strong customer service mindset with proven experience in managing customer relationships.
- Experience in sales\-related activities such as quotations, commercial negotiations, or customer support.
- Good knowledge of payment terms, Incoterms, and general commercial processes.
- Excellent business communication and stakeholder management skills.
- Experience working with cost calculations and a solid commercial understanding.
- Strong organizational skills, accuracy, and the ability to manage multiple priorities in a dynamic environment.
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- A meaningful role with opportunities for long\-term growth in an international environment
- Chance to actively contribute to AT\&S´ success and to create value
- A structured and tailor\-made onboarding program along with continual training opportunities
- Modern company canteen with freshly prepared meals every day
- Free parking spaces and e\-charging stations
- Diverse health measures and a wide range of employee benefits
AT\&S is an equal opportunity employer. We embrace diversity and are dedicated to empowering people to reach their potential by fostering their unique talents and strengths. The employment is in accordance with the Austrian Collective Agreement for the Electrical and Electronics Industry, employment group E, and we offer competitive salaries and additional benefits based on your performance, experience and qualification.
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