Rents & Service Charge Manager 6 Month FTC

Rents & Service Charge Manager 6 Month FTC | Medway | £40k - £50k DOE pro rata

Our Medway based client are looking for a Rent Accountant to join their finance function. You’ll lead the rents function, oversee day-to-day rent and service charge operations, act as the subject matter expert on rent standards and ensure accurate income, arrears and ledger management. You’ll also support boards/committees with advice and administration.

Key Responsibilities

• Rent Accounting


• Lead and develop a team of 3


• Maintain accurate rent accounts: rent debits, adjustments, reconciliations


• Monitor rent income & arrears; produce regular reports


• Manage annual rent & service charge increase process


• Ensure accurate posting of rent transactions and provide cover when needed


• Prepare and manage service charge budgets


• Calculate charges and allocate costs correctly


• Produce year-end service charge accounts & reconciliations


• Resolve service charge queries and disputes


• Financial Reporting & Analysis


• Produce monthly & year-end rent/service charge reports


• Analyse variances vs budget


• Support internal/external audits


• Provide statistical data, arrears reporting, and stock reconciliations


• Maintain and update housing/finance systems (MRI, Civica, Northgate, Orchard)


• Strengthen financial controls across rent & service charge processes


• Support system improvements and data accuracy initiatives


• Work closely with housing, finance and external partners


• Handle tenant/leaseholder queries


• Communicate financial information clearly to non-finance colleagues

• Strong experience working in a rents team within the housing sector


• Ability to manage the full rents process end-to-end


• Excellent attention to detail and ability to prioritise a busy workload


• Self-motivated with a positive attitude


• Extensive experience in rent accounting roles

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