Registered Service Manager

Registered Service Manager – Home Care
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Location: Montana Homecare, Falkirk

Job Type: Full\-Time, Permanent

Salary: £35,000 per year

About the Role
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We are looking for an experienced and motivated Registered Service Manager to lead our Home Care service. You will be responsible for ensuring the delivery of high\-quality, person\-centred care, maintaining regulatory compliance, and supporting the development of a dedicated care team.

Key Responsibilities
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• Oversee the day\-to\-day management of the service.


• Ensure compliance with Care Inspectorate, SSSC, and statutory requirements.


• Lead, support, and develop care and office staff.


• Monitor service quality through audits, reviews, and continuous improvement initiatives.


• Build positive relationships with service users, families, local authorities, and other stakeholders.


• Support business growth and service development opportunities.

Essential Requirements

• SSSC registered or eligible for registration.


• SVQ Level 4 in Care and Management.


• Minimum 2 years' management or supervisory experience within a Care at Home setting.


• Strong leadership, communication, and organisational skills.


• Experience in quality assurance, staff supervision, and person\-centred care.


• Full UK driving licence and access to a vehicle.

We value our team members and offer a comprehensive benefits package, including:

• 28 days of paid holiday (including bank holidays, pro\-rata)


• Accredited training and ongoing development


• Employer contributory pension scheme


• Mileage paid at 35p per mile (up to 10,000 miles per year)

• Health Cash Plan (available for full and part\-time staff)


• £10,000 Life Cover


• Employee Assistance Programme, including medical and counselling support


• Discounts through our Reward Gateway platform


• Cycle to Work Scheme


• Financial wellbeing support


• Refer a Friend bonus scheme


• Staff recognition initiatives


• Access to the Blue Light discount programme

Join Real Life Options Group, a values\-driven organisation committed to inclusion, empowerment, and high\-quality support.

Please note that initial contact will usually be made by email, so check your inbox and junk/spam folders regularly.

We are an equal opportunities employer. If you have a disability, medical condition, or learning difficulty that may affect your performance during selection, we are happy to make reasonable adjustments. Let us know how we can support you.

IND123

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