Registered Manager - CQC Experience
We are looking for an exceptional and highly motivated Registered Manager with experience with CQC Inspections to lead the day\-to\-day operations of our established supported living services across Wolverhampton and Sandwell. This is an exciting opportunity to join a growing provider that specialises in delivering high\-quality supported living and residential care for individuals with learning disabilities, mental health needs, autism, and complex behaviours.
In addition to overseeing our existing services, you will play a key role in the mobilisation and development of a new supported living service. We are looking for someone who thrives in a fast\-paced environment, embraces new challenges, and is passionate about building high\-performing, compliant services from the ground up.
Working closely with the senior management team, you will be responsible for ensuring the delivery of outstanding, person\-centred care while maintaining full compliance with regulatory requirements and driving continuous service improvement.
Key Responsibilities
- Oversee the day\-to\-day management of supported living services.
- Lead the mobilisation, development, and successful operation of a new supported living service.
- Ensure all services remain fully compliant with CQC regulations, legislation, and best practice.
- Develop, implement, and review person\-centred care and support plans.
- Recruit, induct, mentor, supervise, and develop staff to build a high\-performing workforce.
- Manage staffing rotas, annual leave, and workforce planning.
- Conduct regular audits, quality assurance checks, and action plans to maintain excellent standards.
- Build and maintain positive relationships with local authorities, healthcare professionals, commissioners, families, and other external agencies.
- Promote a positive, welcoming, and homely environment where people are empowered to live independently.
- Lead change initiatives, drive continuous improvement, and achieve positive outcomes for the people we support.
- Support occupancy growth and contribute to the marketing and promotion of the service, including social media engagement.
To be successful in this role, you will:
- Have substantial experience managing supported living services for individuals with learning disabilities, mental health needs, autism, and complex behaviours.
- Hold a minimum Level 3 Diploma (NVQ) in Health \& Social Care and either hold or be working towards a Level 5 Diploma in Leadership for Health \& Social Care, or be willing to complete it.
- Have an excellent understanding of CQC regulations, safeguarding, governance, and quality assurance.
- Be highly organised, proactive, adaptable, and able to manage multiple priorities in a growing organisation.
- Demonstrate strong leadership skills with the ability to motivate, coach, and develop teams.
- Have experience in recruitment, staff development, and performance management.
- Have experience or an interest in marketing and promoting services, particularly through social media.
- Previous experience as a CQC Inspector or Consultant
- Hold a full UK driving licence and have access to your own vehicle.
- Be flexible to participate in the management on\-call rota.
We are looking for someone who is:
- Energetic, hands\-on, and leads by example.
- Passionate about delivering outstanding, person\-centred care.
- Proactive and solutions\-focused, with the ability to adapt to changing priorities.
- Committed to achieving and maintaining the highest standards of CQC compliance.
- Driven to develop new services and continuously improve existing ones.
- Confident working in a fast\-paced environment while maintaining exceptional quality standards.
Job Types: Full\-time, Permanent
Pay: £45,000\.00\-£60,000\.00 per year
Work Location: In person
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