Regional Manager - London

Location London, United Kingdom Job type Full\-Time Work mode Remote Job level Management \& Leadership Job ID 13287 Company HSB Employment type Regular Area of expertise Operations \& Product Management

Job Title: Regional Manager

Location: London

Our Regional Managers provide support to our Engineers, Senior Engineers, and our Technical Team. They are a vital resource to ensure HSB Engineering continues to provide its industry leading levels of service to our customers.

Job Purpose

As a Regional Manager you will lead a team of Engineering Surveyors within a designated geographical area, providing motivational leadership and guidance to deliver high quality services that exceed customer expectations. Our Engineers provide inspections services to customers on site. These inspections ensure we support our customers obligations around regulatory compliance and help keep their staff and customers safe. As a Regional Manager you will work closely with the Operations Managers to ensure the effective delivery of contracts, meeting all service level agreements, and contributing to the overall success of the business.

Key Responsibilities:

At HSB, our People are at the heart of what we do. Our customers remain loyal because of the skill and service that our Engineers provide daily and we are proud of our current retention rate at over 93%. Your role as a Regional Manager is vital to ensuring our Engineers are engaged, safe, happy, and productive so we can maintain and improve upon our already market leading results. This role will ensure that both our existing customer base and new customers experience exceptional levels of service as we progress our growth ambitions for 2026 and beyond. You will be well rewarded for your skill in achieving this with an attractive salary and a wide range of industry leading benefits.

A typical Region has around 25 Engineers and supported by a Technical Trainer and the Principal Engineering Team.

You will have full responsibility including P\&L for your Region.

Your previous experience in managing of all aspects of team performance will be well developed so prompt action will ensure our service is continuity maintained.

You excel at managing resource capacity against workload. Forward planning to maintain “on time” service delivery to customers is something your used to doing.

Visibility is a key requirement so when you are not at your desk or at meetings you will be in the field, guiding and supporting your Team to create and develop motivated and engaged people who deliver a safe service consistently well.

Your recruitment skills supported by the recruitment team will be well honed ensuring you are always “in front “of your growth requirements. Proactive management of Campaigns is an important task.

HSB believes safety is the number one priority and your support in a Regional Duty Manager roster is required as part of the role from time to time.

You will be a highly regarded people manager who is empowered to create the best environment for your Engineers that ensures we are always first choice for our customers.

Skills \& Experience

• Proven and demonstratable track record of successfully managing Field based Engineering or service orientated Teams that deliver “on site services” is essential.


• Previous experience of the practical application and understanding of regulations such as LOLER 1998, PSSR 2000, PUWER1998 and COSHH 2002 would be advantageous.


• Strong customer communication skills are essential, and the confidence to make professional judgements.


• Strong stakeholder management and engagement experience


• Good commercial and financial acumen


• Ability to understand, manage and deliver KPIs.


• A knowledge of lifting equipment inspections, pressure systems, LEV systems and power press machinery inspection and other inspections would be advantageous for applicants.


• Self\-organisation


• Proficient knowledge of MS Office and Apple products


• Confidence and a can\-do attitude is important as this role is accountable for results.


• Previous experience in an Engineering role, with a focus on an Engineering discipline associated with in\-service inspection would be advantageous but not essential.

• GSCE maths and English (or equivalent)


• Engineering Qualification

• Self\-motivated.


• Organised.


• Confident.


• Customer focused


• Results driven.


• Holder of UK Driving licence, no more than 6 points.


• Flexible approach.


• Excellent communicator

• Industry leading Salary and Annual salary review.


• 25 days Annual Leave \+ Bank Holidays \+ 2 Well\-being days each year


• Ability to buy or sell leave.


• Up to 13% Pension contribution (9% non\-contributory plus up to 4% matching contribution).


• Eligibility for an Annual Bonus up to 15% (dependent on Group performance)


• Private Medical \& Dental (options to add family members at discounted rates)


• Life Assurance of six times salary


• Wellbeing and Development Scheme \+ EAP \+ Health Assessments *(subject to scheme eligibility)*


• Study \& continuing Professional Development Support


• Choice of company vehicle or £6,500 car allowance


• Access to Salary Sacrifice Car scheme


• Access to a range of discounted benefits such as critical illness cover and mortgage advisory services.

At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi\-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Your Benefits
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With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.

Competitive Salary

We provide fair and competitive compensation that reflects your performance and commitment.

Company performance\-based Incentives

In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.

Recognition and Special Rewards

We recognise outstanding individual contributions through a variety of targeted rewards and incentives.

Retirement Planning

We support your long\-term financial wellbeing with retirement solutions aligned with local regulations.

Inclusive Workplace Culture

We foster a respectful, inclusive, and values\-driven environment.

Learning \& Development

We offer tailored learning opportunities with a strong focus on core skills and business\-critical knowledge.

Work\-Life\-Balance

Supporting your ability to balance family, leisure, and your career.

Health \& Wellbeing

We support your physical and mental health through a range of programs and activities in each location.

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