Regional Branch Manager

The Regional Branch Manager will be responsible for leading and managing a team of sales professionals to achieve sales targets and expand our customer base. This role requires strong leadership, excellent communication skills, and a deep understanding of sales strategies and customer relationship management. The successful candidate will lead by example, support and motivate the sales team and develop strategies to maximize sales opportunities and work towards achieving sales targets.

Key Responsibilities

Team Leadership and Development:

• Supervise and support the sales office team, ensuring clear communications, efficient workflows and high morale


• Provide training, mentorship and develop a team of sales coordinators to enhance their performance and skills


• Promote and encourage a positive and collaborative team environment


• Conduct regular performance reviews and provide feedback

Sales Strategy and Execution:

• Develop and implement effective sales strategies to achieve set Company sales targets


• Monitor and analyse sales performance data to identify areas for improvement


• Conduct market research to identify new sales opportunities and potential customers

Customer Relationship Management:

• Build and maintain strong relationships with key customers and stakeholders


• Act as a primary point of contact for major clients and address any sales\-related issues or inquiries


• Ensure high levels of customer satisfaction and retention

Sales Operations Management:

• Oversee the day\-to\-day operations of the sales team, including quotes, order processing, inquiries, presentations, and negotiations


• Monitor and manage sales pipelines, targets and account performance


• Ensure accurate and timely reporting of sales activities and results


• Coordinate with internal departments to support sales efforts


• Prepare regular sales reports, track and analyse key trends and providing insights to The Board


• Stay updated on industry trends, market developments, and competitor activities

Process Improvement:

• Identify areas for process improvement and implement best practices, to enhance efficiency, sales growth and customer satisfaction


• Develop and update standard operating procedures (SOPs) for sales operations


• Utilize technology and systems to enhance efficiency and accuracy in sales processes

Core Responsibilities

• Managing and development of existing accounts \- ensuring longevity and profitability


• Developing business and growth opportunities


• Pro\-actively identify and target new accounts


• Preparing quotes for potential customers and processing order requests


• Keeping customers updated with relevant product information


• Dealing with incoming queries


• Liaising with internal departments such as logistics, quality and procurement


• Ensuring customer delivery dates are met


• Supporting the delivery of customer insights and reports

Qualifications, Training and Experience Required

• Previous business to business sales (B2B)


• Computer literate with knowledge of MS office (Excel, Outlook \& PowerPoint)


• Excellent communication skills, both written and verbal


• Experience of fluid sealing industry or a similar role


• SAGE experience (Preferred)

Key Personal Characteristics

• Results oriented with a focus on achieving and exceeding targets


• Analytical mindset with the ability to interpret sales data and trends


• Able to work under own initiative with minimal supervision and as part of a team


• Ability to prioritise tasks and work in a fast paced and evolving work environment


• Thorough, with strong attention to detail and commitment to data accuracy


• Strong interpersonal and persuasion skills


• Charismatic, positive and passionate


• Ability to support, motivate and encourage others including leading by example


• Be flexible, adaptable and agile to meet business needs


• Participate in training sessions to continuously enhance skills and knowledge

Performance Indicators

• Timely delivery of key responsibilities


• Attention Level and quality provided


• Level of cooperation and flexibility


• General conduct

Please Note: JD may change. E \& OE. Salary is based on experience.

Job Type: Full\-time

Pay: £30,000\.00\-£45,000\.00 per year

Benefits:

• Company pension


• On\-site parking

Application question(s):

• What is your salary expectation?


• Do you live within one hour of the branch?


• This role is entirely office\-based, with no option for remote work. Are you comfortable with that arrangement?

Experience:

• B2B sales: 5 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

This listing is from indeed. View original listing ↗