Receptionist (Part-time) Mon-to-Fri-1230-1700hrs
Founded in 2004, manufacturing innovative health products for the world’s leading brands, we are an award\-winning industry leader in the field of full\-service nutraceutical supply. We specialise in the production of the highest quality Tablets, Capsules, Gummies, Softgels, and Powder Blends.
Our Vision
*Shape the Future of Nutraceuticals with Market Leading Innovation, Quality \& Collaborative Partnerships*.
Our core focus is to be Healthier Together:
- Learn, Grow \& Succeed as a Team.
- Energise, Align \& Motivate Teams to Inspire \& Drive Change.
- Empower, Support, \& Equip Teams to accomplish our Vision.
- Achieve Best\-in Class Performance for Quality, Compliance, Safety \& Environment across the business.
Our Human Resources Vision Statement is to ‘*Provide a people\-centric service to support the business Vision \& Mission’s by delivering a high quality, progressive, impartial and inclusive employment experience*’.
As the first point of contact for visitors, team members, and callers to Parkacre, our receptionist will create a positive and welcoming first impression to promote our organisation and brand. You will manage the front desk, site access, handle inquiries, and perform various administrative tasks to ensure customer satisfaction and is maintained to the highest attainable standards.
Key Responsibilities:
- Greeting and Directing Visitors: Welcome all guests, providing assistance, and directing them to the appropriate person or department.
- Answering Phones: Manage incoming calls, taking messages, and transferring calls to the correct team members.
- Handling Inquiries: Provide information to visitors and callers, answering general questions, and directing complex inquiries to the relevant team members.
- Managing Appointments and Scheduling: Maintain calendars, scheduling meetings, and coordinating appointments.
- Administrative Tasks: Perform tasks like photocopying, scanning, filing, and managing correspondence.
- Maintaining the Reception Area: Ensure the reception area is clean, organised, and well\-stocked with necessary supplies.
- Providing General Support: Assisting with various administrative tasks as detailed by the HR manager, such as booking buffets, ordering supplies, supporting site health and safety requirements, and aiding other departments as needed.
- Maintaining Security: Monitor visitor access, issuing visitors/contractors passes, and monitoring the security of the reception area.
Skills/Experience/Qualifications
The role of Receptionist is multifaceted and requires both industry\-specific qualifications and technical abilities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Qualifications
- A minimum of Literacy Level 2 or equivalent.
- A minimum of Numeracy Level 2 or equivalent.
- A minimum of ECDL Level 2 or equivalent.
- Customer Service Experience: Previous experience in a first point of contact customer\-facing role.
- Administrative Experience: Experience with general office tasks, such as data entry, record keeping, and appointment scheduling.
- Compliance: Fundamental understanding of confidentiality and GDPR regulations.
- Communication Skills: Self\-motivated and confidentappearance with excellent verbal and written communication skills with a professional phone etiquette.
- Customer Service Skills: A friendly and professional demeanour, with a focus on providing excellent customer service.
- Organisational Skills: Ability to manage multiple tasks, prioritise effectively, and maintain a well\-organised workspace. Ability to work independently and solve problems with minimal supervision.
- Technical Skills: Competent in using Microsoft applications and telephone switchboard software.
- Problem\-Solving Skills: Ability to handle inquiries and resolve issues efficiently and effectively.
- Professionalism: Maintaining a professional appearance and demeanour at all times.
- Teamwork: Ability to positively work with a diverse range of people and stakeholders. Ability to build relationships the management teams, colleagues, clients, visitors and customers.
- Join the market leaders in the field of full\-service nutraceutical supply.
- Located in Hemswell Cliff, Lincolnshire – we are commutable from Lincoln, Scunthorpe, Grimsby, Gainsborough, \& Doncaster areas.
- Role specific non\-Contractual Bonuses.
- Incremental holiday scheme.
- Company pension and benefit schemes.
- Career development and progression opportunities.
- Free on\-site \& secure car parking.
- Employee welfare initiatives.
- Loyalty bonus schemes.
- Smarter flexible working opportunities.
- Free employee refreshments.
- ‘Health\-Hub’ with access to discounted nutraceutical products.
- Team social events.
If you would like to apply for this role or require more information, please contact the HR Department on 01427 666000\.
To apply for this position, please submit your CV and covering letter to The HR Department.
We will ask for references after making a conditional offer. All external appointments are subject to two satisfactory work references. One must be the applicant's present or most recent employer.
In exceptional cases, either one or both references do not need to be work references. This may apply to school\-leavers, or returners to work after a long career break. Where this is the case, we will seek character references instead.
We operate a No Agency Recruitment Process. Any unsolicited submissions received from recruitment agencies will be considered property of Parkacre Ltd, and we will not be liable for any fees or obligations related to those submissions
Due to our inability to offer visa sponsorship, we can only consider candidates who are authorised to work in the UK without the need for employment visa sponsorship.
We are unable to offer relocation assistance. The successful candidate will be expected to work in the UK and must reside in area or be willing to commute.
All data is collected \& managed in accordance with The Data Protection Act 1998\.
Job Types: Part\-time, Permanent
Pay: £13\.05 per hour
Work Location: In person
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