Receptionist

Do you have experience working as a receptionist?

Interested in having every other Friday off? (9 Day fortnight shift pattern, see below).

Week 1: Mon – Thurs \- (07:30 – 16:45\) Fri – (07:30 – 12:30\)

Week 2: Mon – Thurs \- (07:30 – 16:45\) Fri – (Off)

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Working at NSG

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NSG Environmental Ltd has been delivering work programmes in the nuclear industry for over 40 years. Traditionally in the areas of decommissioning and waste management, NSG now has a broad customer base and provides a wide spectrum of services across the nuclear project lifecycle, ranging from expert consultancy support, R\&D and engineering design to rekit and refurbishment, site installation services and high\-hazard physical decommissioning works, amongst others. This work is delivered at NSG’s own offices and purpose\-built facilities and nuclear sites across the UK. The delivery and management of these projects and programmes of work is carried out by a skilled workforce composed of both white\-collar and blue\-collar personnel in technical, administrative, and physical roles.

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Our core values of Passion, Integrity, Challenge and Collaboration drive performance and ensure we add significant value. If joining us as a member of staff, we will support your professional development in an exciting and challenging work environment that will enable you to use, develop and hone your technical expertise in a supportive and collaborative working environment.

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The Role

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To provide an efficient and effective communication channel between Company personnel and outside contacts, and to ensure the provision and completion of administration tasks as directed by the Facilities Manager.

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Key Objectives

Reception Tasks

• To receive all physical visitors to the company, ensure they are met promptly, appropriately registered in visitor logs and passed to the appropriate source / relevant member of staff. As visitors leave the building ensure that they sign out.


• To prepare ‘Welcome Board’ and Visitors Induction.


• To order working lunches and refreshments for visitors and clients, liaising with outside caterers for service of buffets etc – Raising purchase order requests for each order.


• Update welcome screen within Reception daily.


• Operate our teams operated telephone system to receive and announce all incoming calls to relevant member of staff, and to provide callers with an informed response / point of reference.


• Maintain NSG Environmental Microsoft Outlook Contacts Database.


• Organise pool cars for NSG Environmental staff – arrange services, MOTS etc. Completing booking forms and sending records to appropriate point of contact.


• Record, frank and issue outgoing mail; sort, record and distribute incoming mail.


• Booking of hotels and making travel arrangements, preparing purchase order requests, keeping travellers up to date with arrangements and sending invoices to Accounts.


• Booking meeting rooms. Preparing them for meetings (tea, coffee etc).


• Ordering and distribution of fruit on a weekly basis.


• Meter reading of printer on Reception.


• Ad\-hoc – arranging of off\-site events (Value Awards dinner, off\-site team meetings etc).


• Other Ad\-hoc duties as required.

Person Specification

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Qualifications

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• GCSE / NVQ level 2 qualification in appropriate subjects including:\- English Mathematics IT – Essential.


• NVQ 2 in Customer Service and other relevant subjects – Essential.


• Membership of appropriate technical / professional body – Desirable.


• Level 2 Health \& Safety in the Workplace or equivalent – Relevant training will be provided.

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• Well organised with the ability to work to timescales and demonstrate attention to detail – Essential.


• Routine recording and reporting of information both verbal and numerical – Essential.


• Reception of physical and telephone callers – Desirable.


• Experience of employment in a customer facing role – Essential.


• Familiar with structuring and presentation of own work – Desirable.


• Used to dealing with confidential and commercial information – Desirable.


• Familiar with integrated management system operating procedures and requirements etc – Desirable.

Skills \& Abilities

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• Competent user of MS Office – Essential.


• Able to organise and prioritise own work – Essential.


• Interpretation, allocation and posting of accounting data – Essential.


• Preparation and drafting of routine letters, simple reports etc – Essential.


• Maintenance of database and physical records and files – Essential.


• Ability to communicate with a wide range of colleagues at all levels and with external stakeholders and contractors – Essential.


• Knowledge of ISO 9001 / 14001 \& 45001 – Desirable.

Pay: £26,228\.00 per year

Work Location: In person

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