Receptionist Hotel

Your role

As part of our Front Office team at The Albus, you play a key role in delivering *“a sense of bliss”* to every guest. You ensure each visitor feels personally welcomed and enjoys a truly memorable stay in Amsterdam.

You are the face of the hotel and the main point of contact for our guests. From the moment they arrive, you create a warm, professional, and unforgettable experience.

Your responsibilities include:

• Welcoming guests and providing them with personalized recommendations about the city of Amsterdam


• Acting as the central contact point for all guest inquiries


• Taking care of VIP guests and coordinating their programs


• Handling administrative tasks such as processing payments, managing reservations, and responding to guest requests via email


• Supporting reservation duties in the absence of the Reservations department

• A completed MBO or HBO degree in Hospitality


• Experience within a Front Office team in a 4 or 5\-star hotel


• Familiarity with Fidelio OPERA (Cloud) or a similar PMS system


• Fluency in both Dutch and English (a second foreign language is a plus)


• Strong knowledge of Amsterdam


• Excellent communication skills


• A flexible mindset and willingness to work rotating shifts


• Living in or near the Amsterdam area

Job Types: Part\-time, Temporary

Pay: From €15,00 per hour

Experience:

• Front office: 1 year (Required)

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