RECEPTIONIST (Brussels)

Are you an organized, proactive, and service\-oriented professional? Does being the first point of contact in a pleasant and dynamic environment energize you? And would you like to contribute to the smooth daily operation of a prestigious site?

Then this challenge is made for you!

Your responsibilities:

As a Receptionist, you represent the company’s image and ensure a professional, warm, and flawless welcome for employees, visitors, and partners.

Reception:

• Ensure a fully welcoming and professional reception service during the defined opening hours


• Apply security procedures to ensure proper control of people, goods, and parcels


• Receive and dispatch incoming and outgoing mail, parcels, and shipments


• Forward mail to the appropriate departments, including legal services


• Manage reception communication via email, chat, and phone


• Create maintenance tickets and contribute to their fast and efficient resolution


• Create tickets with internal support teams (IS\&T, Wrike, Global Security, …)


• Ensure that the reception area and meeting rooms are always clean and well organized


• Support the organization of local events (room setup, catering, external meeting rooms)


• Support the ordering process for consumables (office supplies, beverages, …)


• Supervise external service providers (cleaning, catering, maintenance)


• Coordinate reception activities, external suppliers, and internal contacts


• Support daily facility operations as well as the Facility Manager in ad hoc tasks


• Support onboarding of new employees and ensure a warm and professional welcome


• Manage badges, access cards, and keys


• Manage visitor tools and comply with global security guidelines (visitor registration, badge issuance)


• Arrange transport (taxis and other means) for employees and visitors


• Train temporary staff to ensure continuity of reception operations


• Manage parking spaces and storage areas


• Track and forward invoices and reminders to the appropriate contacts


• Perform basic cleaning of coffee machines and dishwashers when necessary


• Support Business Units in sending equipment to recycling centers


• Collaborer avec le facility management et signaler les dommages relevant du propriétaire

• Collaborate with facility management and report damages that fall under the landlord’s responsibility


• Coordinate facility improvement projects


• Collaborate with Operations Management and support specific programs and projects


• Coordinate communication with local facility service providers and provide administrative support


• Deliver EHS training


• Manage customs formalities (site\-specific)


• Handle correspondence, including bank guarantees


• Perform first aid and fire safety duties

• You have experience in reception, office management, facility management, or a similar role


• You are customer\-oriented, professional, and service\-minded


• You are structured, accurate, and well organized


• You work independently and take initiative


• You communicate easily with different stakeholders


• You have strong MS Office skills


• You are fully bilingual in Dutch–English or French–English


• You hold a BA4 certificate or are willing to obtain it

What we offer

• A varied role with many contacts in a professional and pleasant environment


• Autonomy and responsibility


• Opportunities to actively contribute to improving the workplace experience


• An attractive salary package tailored to your experience

Cette annonce provient de indeed. Voir l'annonce originale ↗