Receptionist
Are you an organised and friendly individual who thrives in a fast\-paced environment? Join our team as a Receptionist in our Podiatry Clinic! We are looking for a dedicated person to provide excellent customer service while supporting our clinic operations.
Job Summary
We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast\-paced environment.
Key Responsibilities:
- Patient Interaction: Greet and assist patients with a warm, professional manner
- Phone Management: Answer calls, schedule appointments, and manage appointment\-related inquiries for multiple clinic locations
- Text Reminders: Send appointment reminders via text to ensure our patients are well\-prepared
- Patient Communication: Contact patients regarding appointments, rescheduling, and follow\-up inquiries
- Email \& Social Media: Answer inquiries from email and social media platforms (Instagram, Facebook, TikTok) in a timely and professional manner
- Record Keeping: Update, organise, and maintain patient records accurately
- Clinic Maintenance: Ensure the clinic is clean and well\-organised, providing a welcoming environment for all patients
- Social Media Marketing: Manage and create engaging content for our Instagram, Facebook, and TikTok pages to connect with the community and promote the clinic’s services
- Strong communication and customer service skills
- Social media savvy with experience or interest in creating content for business platforms
- Organised, detail\-oriented, and able to handle multiple tasks at once
- Friendly and approachable, with a focus on making patients feel comfortable
- Experience in a medical or reception setting is a plus, but not required
- Full\-time position – 37\.5 hours per week
- Join a supportive and collaborative team
- Opportunities for growth and career advancement
- Contribute to a positive, patient\-centered experience in the clinic
- Competitive pay and benefits
Alternatively Apply Now by sending your resume and cover letter to admin@aceclinic.uk
Job Types: Full\-time, Permanent
Pay: £12\.71 per hour
Benefits:
- Employee discount
- Free parking
- On\-site parking
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