Reception Manager
Reception Manager
Experienced GP practice reception professional
Hours: 18 hours per week Salary: £14–£16 per hour, depending on experience
Start: Within the next 4–6 weeks Location: New North Health Centre
About the role
We are looking for an experienced and organised Reception Manager to support the smooth running of our GP
practice reception team. Previous GP practice reception experience and good working knowledge of EMIS Web
are essential. The role will support the day\-to\-day management of reception, coordinate and delegate work
across the team, and help ensure patients receive a professional and efficient service.
Key responsibilities
- Oversee the day\-to\-day running of the reception function.
- Support, coordinate, and delegate tasks across the reception team.
- Ensure reception duties and workflows are completed effectively.
- Support and guide reception staff.
- Manage patient queries and more complex reception matters.
- Monitor appointments and reception workflows.
- Liaise with GPs, clinical staff, and the management team.
- Support staff training and development.
- Maintain confidentiality and high standards of patient service.
- Assist the Practice Manager with the smooth running of reception services.
- Previous GP practice reception experience.
- Experience using EMIS Web.
- Good organisational and leadership skills.
- Ability to delegate and support a reception team.
- Excellent communication and patient service skills.
- Ability to multitask and prioritise and work confidently in a busy GP practice.
Please send your CV and a brief supporting statement to
nclicb.practicemanagement.newnorthhealthcentre@nhs.net
Pay: £14\.00\-£16\.00 per hour
Expected hours: No more than 18\.0 per week
Work Location: In person
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