Reception/Administration Assistant
You’ll support people using sexual health services by welcoming them, answering queries, and helping them access the right care at the right time.
Working with the administration team, you will help keep services running smoothly and efficiently. Your role is key to creating a positive first impression for patients and supporting colleagues with essential admin tasks. You’ll help ensure information is handled safely and accurately, making a real difference to patient experience and service quality.
What you’ll do:
Welcome patients and visitors, acting as the first point of contact
Manage calls, emails, and enquiries in a clear and timely way
Book appointments and update records on the Electronic Patient Record (EPR) system
Provide admin support such as filing, scanning, and preparing documents
Signpost patients to appropriate services and support options
What we’re looking for:
Good communication and customer service skills
Confident using IT systems, including Microsoft Word
Ability to organise your workload and meet deadlines
Experience of office or admin work, or transferable skills
A team player who respects confidentiality and handles information sensitively
We welcome applications from all backgrounds and value diverse experiences, working together to create a respectful, inclusive service for all.
At CHCP, we’re passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you’ll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard; at CHCP you have a real voice.
Compassion is at the heart of our business; our colleagues work together to deliver first class healthcare to thousands of people. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.
CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the ‘CHCP Perks and Rewards’ link.
Please see the job description and person specification attached to this job advert for full details on the role.
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