Quality Control Technician
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex, and sexual orientation, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Quality Control Technician is responsible for monitoring and evaluating manufactured products to ensure they meet defined quality standards and customer requirements. This role supports continuous improvement by identifying deviations, maintaining accurate records, and contributing to the development of robust quality processes.
Key Responsibilities
- Review workload and prioritise inspection activities in line with manufacturing workload.
- Inspect products in accordance with internal specifications, documented procedures and customer’s defined requirements.
- Perform routine inspection of electronic sub-assemblies, cable, and hardware assemblies.
- Document deviations relating to process, product, form, fit and/or function.
- Ensure all deviations and corrective actions are communicated and accurately recorded regarding how the deviation was identified and the resolution.
- Support the resolution of minor quality issues before moving product to the next stage.
- Create product or process standards where gaps in standards are identified, in collaboration with respective departments.
- Ensure process and product amendments are captured and reflected in controlled documentation.
- Learn and apply new or custom product standards and ensure compliance with internal processes.
- Verify that products meet defined standards of quality, durability, and performance.
- Conduct testing of completed products using appropriate equipment and software.
- Operate mechanical and electrical test equipment to check apparatus for conformance to standard requirements.
- Collect, analyse, and present data (e.g. metrics, reports, charts).
- Maintain internal diagnostics programs in collaboration with other departments.
- Assist in the training and onboarding of new team members.
- Contribute to continuous improvement initiatives and team objectives.
- Carry out any other reasonable duties as required in line with business needs
Education
A Level education (or equivalent) or relevant vocational qualification; alternatively, equivalent practical experience.
Experience
2 years’ experience in mechanical quality inspection or a related field with working knowledge of computer hardware or networking.
Skills & Competencies
- Ability to work both independently and as part of a team.
- Ability to follow documented quality management systems and procedures.
- Ability to interpret technical documentation and specifications.
- Strong attention to detail and a methodical approach to work.
- Good problem-solving and analytical skills.
- Effective verbal and written communication skills.
- Competent in basic data handling and reporting (e.g. spreadsheets, quality metrics).
- Willingness to learn and adapt to new technologies and processes.
- Manufacturing/production environment.
- Use of inspection, testing, and diagnostic equipment.
- Exposure to mechanical and electrical components.
- Flexibility in working hours may be required in line with business needs, in compliance with the Working Time Regulations 1998.
- Ability to carry out the duties of the role with reasonable adjustments where required, in accordance with the Equality Act 2010.
- Manual handling activities, including lifting items up to approximately 20kg in line with safe working practices and the Manual Handling Operations Regulations 1992.
- Use of hands for inspection, testing, and equipment operation.
- Standing and/or sitting for extended periods.
- Comply with all company health and safety policies and procedures.
- Take reasonable care for personal health and safety and that of others in accordance with Health and Safety at Work etc. Act 1974.
- Use equipment in line with training and guidance.
Applicants must have the legal right to work in the UK at the time of application. Please note that this role does not offer visa sponsorship. Employment is conditional upon satisfactory proof of the right to work in accordance with UK Home Office requirements.
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