QA Engineer — Shopify Platform (Weekday Rotation)

Accountabilities

• Monitor the live Shopify storefront throughout the assigned shift, identifying functional bugs, broken experiences, visual regressions, and other issues that could affect customers.


• Validate deployments, theme updates, Liquid template changes, and third-party app integrations before and after release, including performing smoke tests following production deployments.


• Execute end-to-end manual and automated regression testing across desktop and mobile experiences, covering checkout, subscriptions, subscription disclosures, discount codes, and payment processing.


• Write and maintain structured test cases while performing cross-browser and cross-device validation using tools such as BrowserStack.


• Triage and document defects in ClickUp and GitHub Issues with clear reproduction steps, supporting screenshots or videos, severity classifications, and relevant technical context.


• Collaborate directly with developers through GitHub issues and pull-request review comments, helping identify potential root causes and validating fixes.


• Perform targeted checks of third-party Shopify applications to identify conflicts or unexpected behavior and escalate customer-facing or revenue-impacting incidents according to established on-call procedures.


• Prepare thorough shift handoff notes at the beginning and end of each coverage window so open issues, risks, and priorities are communicated clearly between teams.


• Respond promptly to automated uptime and platform alerts and maintain reliable coverage throughout the assigned Monday–Friday EST schedule.

Requirements

• 5+ years of professional experience in QA, software testing, or a closely related discipline, ideally within a fast-paced agency, e-commerce business, or high-growth direct-to-consumer environment.


• Strong hands-on knowledge of the Shopify ecosystem, including Shopify Admin, themes, apps, metafields, and storefront architecture.


• Proficiency with Shopify Liquid and the ability to read and understand template logic to investigate defects and identify potential causes.


• Practical experience working with GitHub, including branches, pull requests, diffs, issue tracking, and code-review discussions.


• Solid understanding of HTML, CSS, and JavaScript, with enough technical depth to investigate storefront issues and communicate effectively with developers.


• Experience writing structured manual test cases, conducting regression testing, triaging defects, assigning severity, and validating issues across browsers and devices.


• Excellent written and spoken English, with the ability to communicate clearly through asynchronous bug reports, handoff documentation, and developer discussions.


• Strong attention to detail and a rigorous approach to quality, particularly when testing customer-facing and revenue-critical commerce flows.


• Ability to work independently during evening or overnight hours with minimal supervision, while proactively communicating risks, blockers, and incidents.


• Experience with subscription commerce platforms such as Recharge, Skio, or Loop is a plus.


• Familiarity with automated testing frameworks such as Playwright, Cypress, or Selenium is advantageous.


• Experience with Shopify's theme editor and Online Store 2.0 sections and blocks is beneficial.


• Exposure to conversion-rate optimization, Core Web Vitals, site-speed monitoring, GA4, or Shopify Analytics is a plus.

• Full-time contract position with a standard 30-day trial period before permanent confirmation.


• Choice of a consistent Monday–Friday weekday rotation: 5:00 PM–1:00 AM EST or 1:00 AM–9:00 AM EST.


• Opportunity to work in a dedicated QA function providing continuous coverage for a Shopify commerce platform.


• High level of ownership and autonomy, with the opportunity to directly influence storefront reliability, customer experience, and revenue protection.


• Direct collaboration with senior developers and clear escalation paths for production issues.


• Structured shift handoffs and asynchronous workflows designed to support continuous operations across coverage windows.


• Exposure to Shopify, subscription commerce, third-party integrations, release validation, and both manual and automated QA practices.


• Performance-focused environment centered on rapid experimentation, continuous improvement, and disciplined execution.


• Inclusive and equal-opportunity working environment where qualified candidates are considered based on their skills and experience.


• Developer-led production releases, with QA responsible for identifying, documenting, and escalating issues before or after deployment.

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