Property Lettings Manager
Job Title: Property \& Lettings Manager
Location:
- Elephant \& Castle, London – 4 days per week
- High Wycombe – 1 days per week
- Regular oversight of our London hotel and wider property portfolio
- 30k base \+ discretionary bonus.
Reporting to: Senior Management / Group Director
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Role Overview
We are seeking a proactive and highly organised Property \& Lettings Manager to oversee our growing portfolio of residential properties and a London\-based hotel. This role requires hands\-on management of tenants, compliance, inspections, maintenance, and financial administration, ensuring smooth day\-to\-day operations across multiple sites.
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Key Responsibilities
Tenant \& Letting Management
- Manage online letting portals and coordinate property listings.
- Schedule and conduct viewings with prospective tenants.
- Carry out property inspections and ensure properties are ready prior to new tenancies.
- Prepare, issue, and manage tenancy agreements and renewals in line with current legislation.
- Ensure compliance with all regulatory requirements including Gas Safety, EICR, PAT testing, rental licences, HMO regulations, and other statutory obligations.
- Oversee tenant onboarding, move\-ins, and move\-outs.
Financial \& Compliance Oversight
- Manage the full deposit process, including registering deposits with DPS and handling disputes when required.
- Monitor rent payments and proactively chase unpaid rent.
- Oversee invoice management, approvals, and processing.
- Ensure all properties remain compliant with legal, safety, and licensing requirements at all times.
Maintenance \& Property Upkeep
- Obtain competitive quotations for maintenance and repair works.
- Coordinate renewals of safety certifications and manage any remedial works during tenancies.
- Oversee snagging issues at the start of new tenancies.
- Manage day\-to\-day maintenance issues across the portfolio, including the London hotel.
- Develop and implement bespoke maintenance plans for different properties.
- Liaise with tenants and contractors, ensuring follow\-ups are completed within 24 hours of issuing work orders.
Administrative \& Portfolio Management
- Conduct regular inspections across all portfolio and client properties, ensuring standards are maintained.
- Maintain regular communication with landlords, clients, and internal stakeholders.
- Provide clear updates on property performance, issues, and resolutions.
- Oversee a diverse portfolio of residential properties and a hotel, ensuring smooth operations.
- Handle all administrative duties related to property and tenancy management.
- Maintain accurate records and documentation across all properties.
Key Requirements
- Proven experience in property management and lettings.
- Strong knowledge of UK property legislation and compliance requirements.
- Full UK driving licence (essential).
- Excellent organisational and time\-management skills.
- Confident communicator with tenants, contractors, and clients.
- Ability to work across multiple locations and manage competing priorities.
- Proactive, detail\-oriented, and solution\-focused approach.
Benefits:
- On\-site parking
- UK visa sponsorship
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