Property Assistant

\*\* Please note: A *full and clean UK driving licence* is essential for this role, as it involves daily external appointments including property visits and viewings.\*\*

\*\*Due to our vehicle fleet insurance policy, applicants must be aged 21 or over\*\*

*Please provide a cover letter when applying to this position.*

Overview
We are seeking an enthusiastic and well\-organised individual to join our busy lettings and property management team as a Property Assistant. This is a varied and dynamic role that includes daily site visits as well as office\-based administrative support.

You will play a key part in ensuring a smooth experience for both tenants and landlords, assisting with viewings, move ins, marketing materials, and property administration. No previous experience is required \- full training on 1LET systems and procedures will be provided.

All team members are expected to work towards the *NFOPP Technical Award in Residential Letting and Property Management (Scotland)* within 18 months of appointment. This industry\-recognised qualification, which leads to full MARLA membership, is funded by the company and rewarded with a salary increase upon successful completion.

Responsibilities

• Handling extensive telephone and email enquiries from prospective tenants.


• Showing properties to potential tenants.


• Processing new tenant applications.


• Communicating extensively with the Lettings Negotiator and/or other Property Management team members to identify the best tenant(s) for each property.


• Communicating effectively with tenants regarding the application process


• Assisting Lettings Negotiator with the move in administrative tasks


• Preparing and producing marketing materials for properties


• Preparing keys for tenant move ins


• Handling of utilities processing


• Reviewing and sorting mail


• Utilising extensive internally and externally designed IT and administrative systems and procedures.


• Providing accurate and helpful information to other members of staff in a timely manner


• Being familiar with legal and legislative information relating to residential letting as well as understanding, promoting and using the companies agreed letting policies and procedures.


• Assisting the Lettings \& Business Development Manager with social media tasks and planning.


• Helping with a variety of practical tasks that are essential to the smooth running of the office


• Playing a full part in 1Let’s inclusive teamwork approach


• Helping maintain the office in an organised and tidy fashion


• Contributing to staff and team meetingsWhat We’re Looking For


• A full, clean UK driving licence (essential due to the nature of the role)


• Strong communication and organisational skills


• A positive, team\-oriented attitude


• Willingness to learn and adapt in a fast\-paced environment

We’re more interested in your potential and enthusiasm for the role.

If you're passionate about property, enjoy working with people, and want to develop a career in property management, we’d love to hear from you.

Job Types: Full\-time, Permanent

Pay: £25,000\.00 per year

Benefits:

• Company events


• Company pension


• Cycle to work scheme


• Enhanced maternity leave


• Private medical insurance

• Do you have a full and clean UK driving license?

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