Property Administrator
Reed
Glasgow
Full-time
GBP 32,000 – 38,000
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Property Operations, Compliance & Administration Coordinator
- Location: Glasgow, Hybrid
- Salary: £32,000–£38,000 DOE
- Job Type: Full-time, Permanent
Day-to-day of the role:
- Serve as the primary point of contact for tenants and contractors, managing and coordinating maintenance requests from initial report through to completion.
- Handle tenant communications, resolve routine issues efficiently, and coordinate property inspections, move-ins, and move-outs.
- Maintain accurate property records and documentation, identify operational issues, and implement practical solutions.
- Proactively improve systems, processes, and efficiency across the business.
- Track and manage all statutory compliance requirements including Gas Safety Certificates, EICRs, and more.
- Maintain a compliance calendar, ensure all certificates and documentation are up-to-date and accurately stored.
- Anticipate compliance deadlines and proactively manage requirements to prevent issues.
- Oversee tenancy administration from move-in through to move-out, including managing tenancy deposit registrations and associated administration.
- Coordinate inventories, check-ins, and check-outs, and manage deposit returns and negotiations.
- Process and organise supplier invoices and receipts, maintain accurate financial records, and assist with rent monitoring and arrears reporting.
- Input transactions into accounting software like Xero and reconcile supplier statements.
- Convert paper-based records into organised digital files, create and maintain a structured electronic filing system.
- Improve administrative processes through digital systems and automation.
- Proven experience in property management, lettings administration, or similar roles.
- Strong organisational, administrative, and communication skills.
- Ability to work independently, prioritise effectively, and manage multiple deadlines.
- Proficient in Microsoft Office and familiar with property management software.
- Desirable: Experience with Xero or similar accounting software, HMO property experience, and knowledge of Scottish residential tenancy legislation.
- Competitive salary based on experience.
- Opportunity to manage a substantial property portfolio.
- Role critical to the growth and success of the business.
- Autonomy in role with room to implement new processes and strategies.
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