Project Support Administrator

Company Overview

At Pointer, we don’t just offer jobs—we build careers. With over 50 years of excellence in electronic security and fire detection, we are a dynamic, values\-driven company that thrives on passion, respect, integrity, delivery, and expertise. Our mission is to build a robust, resilient, sustainable, and successful business that supports our customers and colleagues through good times and bad.

Our 200\-strong team across the UK is the heart of our success, contributing to our £24 million annual revenue and delivering outstanding service to some of the UK’s top blue\-chip companies. Many of our colleagues have grown with us, thanks to our well\-established apprenticeship program and a culture that nurtures long\-term career development.

What sets us apart? Our people\-first approach. We foster an environment where every individual is valued, supported, and empowered to succeed. As an Investors in People Gold\-accredited employer, we are committed to achieving Platinum status, ensuring our people have the tools, training, and opportunities to thrive.

At Pointer, you’ll be more than just a colleague —you’ll be part of a team that delivers with expertise, acts with integrity, and shares a passion for making a difference. If you’re looking for a place to grow, innovate, and be valued, we’d love to hear from you.

Job Summary

Pointer Ltd. are recruiting for a Project Support Administrator. This role provides administrative support across the full lifecycle of our projects, ensuring documentation is accurately maintained, project records are kept up to date, and information is effectively shared between internal teams, suppliers and clients.

The Project Support Administrator will support the Projects Team with a range of day\-to\-day administrative tasks, including maintaining project documentation, updating internal systems, coordinating travel and accommodation arrangements, and assisting with reporting requirements. Working closely with Project and Commercial Administrators and the wider Projects Team, the Project Support Administrator plays an important role in helping the team run smoothly, ensuring information is organised, accurate and readily available.

Key Responsibilities:

• Process new projects on the Simpro system and collate documentation.


• Create site documentation for engineers.


• Organise Accommodation and overnight allowance (OTA).


• Compile and submit O\&M manuals.


• Obtain information from contractors to set up new accounts.


• Create and submit invoices on our system and customer portals


• Provide cover and support for Project \& Commercial Administrators

You are an organised and motivated individual who enjoys supporting a team and keeping things running smoothly. With strong attention to detail and a willingness to learn, you take pride in completing tasks accurately and on time.

You communicate effectively, work well with others, and can manage multiple priorities in a fast\-paced environment. Reliable and proactive, you are eager to develop your skills and build a career within project administration.

Required Experience \& Qualifications

• Competent with Microsoft Office suite


• Experience of working with SimPro (advantageous)


• An excellent and engaging communication style


• Customer centric and a problem solver


• Organised, proactive, resilient and a team\-player


• Curious and passionate about continuous improvement


• Must be eligible to work in the UK.

At Pointer, we don’t just offer a job — we offer a rewarding career with benefits that support your growth, well\-being, and work\-life balance. Here’s what you can look forward to:

Financial Security \& Rewards

• Competitive salary with an annual review


• Company pension to help secure your future


• Employee referral scheme—recommend great people and get rewarded

• Generous holiday allowance to recharge and unwind


• Flexible working options\* to fit your lifestyle

• Career progression opportunities—we invest in your future


• Bi\-annual career mentoring


• Training \& professional membership support\* to help you develop your skills

• Life assurance for peace of mind


• Access to private GP services—because your health matters


• Annual flu jab to keep you feeling your best

• Employee discount scheme—save on top brands


• Company car\* for eligible roles

Equal Opportunities Statement:

Pointer is an equal opportunity employer and values diversity. We welcome applicants from all backgrounds.

Job Types: Full\-time, Permanent

Benefits:

• Company pension


• Life insurance


• Referral programme


• Sick pay


• Store discount

• Fire and Security : 2 years (preferred)

• Driving Licence (required)

This listing is from Indeed. View original listing ↗