Project Manager

EMPOWERING LIVE

PMY is a full\-service provider of technology, data, and creative solutions for the live environment.

With a growing global footprint across APAC, the USA, and EMEA, we are committed to delivering tailored, impactful solutions across sectors such as Sports \& Entertainment, Stadiums \& Arenas, Education, Public Sector \& Infrastructure, and Retail.

We combine a global perspective with decades of experience, and deep local insight into key markets. At PMY, our goal is to deliver cutting\-edge strategy, design, and operational services across the full technology ecosystem – powered by proprietary and bespoke intelligence solutions and activated by a passionate and experienced team.

We aim to be the world’s leading technology partner for the live environment, helping clients access critical insights, innovative capabilities, and end\-to\-end technical expertise that supports operational excellence and drives commercial and strategic success.

Across our group, we work to embody the PMY ethos, striving to be professional, dynamic, collaborative, and creative partners.

Each of our companies brings deep technical knowledge and diverse global experience, enabling us to provide a truly integrated, turn\-key solution spanning consulting and design, implementation and operations, software, and data, as well as brand, creative, content, and fan experiences.

POSITION OVERVIEW

We’re looking for an experienced Project Manager to join a high\-profile international launch programme focused on building and delivering a brand\-new membership and digital ecosystem in the US.

This is an exciting opportunity to lead the delivery of a major digital transformation project spanning membership technology, ticketing, customer identity, CRM integrations, reporting, websites, data capture and operational readiness.

If you thrive in fast\-moving environments, enjoy coordinating multiple suppliers and stakeholders, and love turning complex programmes into successful launches – we want to hear from you.

CONTRACT DETAILS

• 6\-month engagement (with strong potential to extend)


• Immediate start


• 3 days per week


• Ideal for freelancers, consultants or professionals looking to join a major transformation programme alongside other commitment


• Flexible hybrid working model (remote \+ key onsite sessions where required)


• Initial project onboarding and delivery activity will require onsite attendance at Goodwood, Chichester approximately 3 days per week during the first phase of the programme, with the role becoming increasingly remote and flexible as the project progresses. Candidates should be comfortable travelling to site as required.

THE OPPORTUNITY

You’ll play a critical role in launching a new digital membership ecosystem, managing delivery across multiple technology and operational workstreams including:

• Membership App implementation


• Website launch \& data capture journey


• Single Sign On integration


• CRM \& marketing integrations


• Ticketing \& payments setup


• Microsoft 365 tenant deployment


• Reporting via client reporting solution


• Supplier coordination across multiple global partners

Go\-live readiness, testing \& hypercare

• You’ll work closely with internal leadership teams, delivery partners and suppliers to ensure milestones are met and launch readiness stays on track.

KEY RESPONSIBILITIES

• Own and manage the integrated delivery roadmap across technology, data and operational workstreams


• Coordinate suppliers, stakeholders and third\-party vendors across the US and UK


• Drive website and membership launch readiness


• Manage governance, RAID logs, reporting and delivery tracking


• Oversee integrations between platforms including CRM, ticketing, SSO and marketing systems


• Coordinate testing, UAT, defect management and cutover activities


• Ensure risks, dependencies and blockers are proactively managed and escalated where needed


• Support operational readiness and transition into BAU support

WHAT WE ARE LOOKING FOR

• Strong experience delivering complex digital or technology transformation programmes


• Excellent stakeholder and supplier management skills


• Experience managing cross\-functional technology ecosystems


• Comfortable operating in fast\-paced, evolving project environments


• Strong communication and organisational skills


• Experience with customer platforms, memberships, ticketing, CRM or digital products is highly advantageous

WHY PMY?

• Growth: Scale your career with diverse projects and continuous learning.


• Flexibility: Embrace a work\-life balance with flexible hours and remote work opportunities.


• Impact: Your work directly transforms the venue experience for millions.


• Culture: Collaborate with a passionate team in a dynamic, innovative environment.


• Benefits: Competitive compensation, fun team events and opportunities for personal and professional growth.

We strive to build a team that reflects the diversity of the communities we work in. We welcome and encourage applications from traditionally underrepresented groups in the technology industry, including women, older people, people with a disability and ethnic minorities.

Immediate interviews available – we’re looking for someone who can hit the ground running.

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