Project Manager

Accountabilities

• Own the end-to-end delivery of multiple customer implementation projects, managing all phases from project initiation through deployment and handover.


• Coordinate project scope, timelines, budgets, dependencies, and risks to ensure successful and timely delivery.


• Lead regular customer meetings, steering committees, and project reviews while providing clear and proactive status reporting.


• Manage change requests, project escalations, and stakeholder communications to maintain alignment and customer satisfaction.


• Collaborate with internal teams, including implementation specialists, technical experts, support teams, and customer success professionals, ensuring clear ownership and accountability.


• Leverage AI-powered tools and automation solutions to streamline project administration, reporting, documentation, and follow-up activities.


• Monitor project health using data-driven insights and predictive analysis to identify potential risks and implementation challenges early.


• Maintain accurate project records and reporting within project management and CRM systems.


• Contribute to the continuous improvement of project delivery frameworks, templates, best practices, and AI-enabled workflows.

Requirements

• 2 to 4 years of project management experience, ideally within B2B SaaS implementations, professional services, software delivery, or consulting environments.


• Strong knowledge of project management fundamentals, including scope management, scheduling, risk assessment, RAID management, change control, and stakeholder communication.


• Experience managing multiple projects simultaneously in fast-paced environments.


• Proficiency with modern project management tools such as Jira, Monday.com, Notion, Rocketlane, Precursive, Smartsheet, or similar platforms.


• Demonstrated interest in leveraging AI tools such as ChatGPT, Claude, Notion AI, or similar technologies to improve productivity and project outcomes.


• Excellent written and verbal communication skills in English, with confidence interacting with customers and senior stakeholders.


• Strong organizational, problem-solving, and prioritization skills with the ability to work independently in remote environments.


• Comfortable collaborating across multicultural and distributed teams while maintaining high levels of ownership and accountability.


• Ability to adapt quickly, manage competing priorities, and drive projects to completion with minimal supervision.

Nice to Have

• Experience implementing Salesforce-based solutions or other vertical SaaS platforms.


• Exposure to the hospitality, travel, or events industries.


• Professional project management certifications such as PMP, PRINCE2, Agile, or Scrum certifications.


• Experience building AI-driven automations, workflows, or integrations using tools such as Zapier, Make, n8n, Python, or JavaScript.


• Familiarity with Salesforce as an end user or administrator.


• Additional European language skills, including German, French, or Spanish.

Benefits

• Fully remote position with flexibility to work from anywhere within Europe.


• Choice of premium IT equipment, including Apple or Windows devices.


• Opportunity to work in a high-growth international SaaS environment with significant career development potential.


• Exposure to cutting-edge AI tools, workflows, and innovation-driven project delivery practices.


• Collaborative, people-focused culture that values autonomy, transparency, and work-life balance.


• International team environment with colleagues located across multiple continents and nationalities.


• Regular virtual and in-person company events that foster connection and collaboration.


• Direct exposure to senior leadership and the opportunity to make a meaningful impact on business growth and customer success.


• Supportive environment that encourages continuous learning, ownership, and professional development.

Hiring Process

• Introductory conversation with the HR team.


• Interview with the VP of Delivery & Customer Success.


• Practical project planning and risk management case study.


• Case review discussion with senior team members.


• Final interview with executive leadership.

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