Project Manager, Client Connectivity
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential \- whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Project Manager, Client Connectivity (Part\-Time).
The role of a Project Manager in Client Connectivity is key to shaping global and local client relationships by managing multiple payments technical and liquidity projects to successful completion. You'll be at the forefront of onboarding clients onto HSBC’s channels and solutions, ensuring seamless transitions, driving satisfaction, and supporting excellence.
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK\-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you will:
- Project manage implementation of GPS solutions for Corporate, FIG and NBFI clients, working closely with key internal stakeholders (e.g. Coverage, Sales, Service, Product, Ops)
- Drive progress and timelines of projects to achieve optimal ‘time to revenue’ for the bank and to meet client expectations from a delivery standpoint
- Be up to date on product and technical developments to implement the most appropriate customer solution
- Engage with and build close working relationships with European and global colleagues in order to facilitate a seamless implementation process
- Past working experience in a relevant role, i.e. ‘Implementation Manager or Project Manager’
- Proven experience of successful project management, utilising relevant tools and techniques to ensure consistent delivery
- Previous experience of delivering an excellent customer service
- Experience of using relevant software packages, i.e. Excel, Microsoft
- Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered
- Experience of creating and deploying comprehensive business/operating project plans which consistently deliver desired results
- Experience of building effective customer relationships which create customer advocacy
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces \- no matter their gender, ethnicity, disability, religion, sexual orientation, socio\-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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