Project /Customer Success Manager, VSS (LATAM – Based), (m/f/d)

We are currently looking for a new colleague based in Latin America as we continue to expand our team.

Project /Customer Success Manager, VSS (LATAM \- Based)
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The proaxia consulting group ag is an international medium\-sized management consultancy with its headquarters in Spreitenbach near Zurich (Switzerland) and branches in Europe and Asia. The combination of professional (English, among other things: competent, qualified) and axia (Greek: value) is, in our view, the most important guideline for consulting: to create lasting value for the customer in a pragmatic and goal\-oriented manner. Trust, partnership, the will to perform and working as a team are the most important prerequisites for our joint success. Every one of our consultants acts and thinks entrepreneurially: we create lasting value for our clients.

Your role with us
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• Overall responsibility of driving multiple VSS projects in parallel to successful implementations in collaboration with customers, partners and the proaxia team.


• Lead and manage crisis and de\-escalate customer situations during the project. Actively participate in Project Steer\-coms, identify project risks, roadblocks and ensure mitigation at the earliest.


• Drawing up the solution roadmap for the live customers identifying upsell potentials and mitigate any churn.


• Develop and maintain positive executive customer relationship and be a trusted advisor to the customers


• Being part of the pre\-sales team, participate and lead the product demos, webinars, enablement workshops, when required.


• Develop and maintain communication structure with the customers, partner PMOs and proaxia management.


• Identify and utilize synergies between multiple ongoing projects collaborating with various proaxia project coaches.

• An attractive and performance\-oriented salary package.


• Working from home is standard for us.


• Short decision\-making paths thanks to our flat hierarchy.


• Modern work equipment and collaboration technologies promote flexible and location\-independent collaboration.


• Active and varied tasks with multi\-national and well\-known customers enable the further development of skills and personality.


• Individual development paths, development opportunities and further training as well as an intensive exchange of knowledge are part of proaxia's inspiring culture.


• National and international company events \- we celebrate success together.

• You hold a management degree and are an experienced, energetic, self\-driven solution\-oriented person.


• You have executed Project Management, Consulting and Sales/Pre\-sales and Customer Success Management activities in your career.


• 10\+ years of experience in SAP or similar solutions and preferably in the Automotive Dealer Management vertical.


• You like public speaking and interacting with Partners/Customers and excel in relationship building.


• Based in Latin America. Good command over English and Spanish. Additional language knowledges will be a plus.


• Willing to travel up to 50%.


• Proactive and self\-motivated, focused on delivering business value and getting things done in a collaborative and service\-oriented manner.

Please find more information about us at: www.proaxia\-consulting.com.

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