Project Administrator

Job Description:

Project Administrator

At Broad Oak Group, we’re a trusted, family\-driven business passionate about making homes healthier, warmer, and more sustainable across the UK. As a leading Tier 1 retrofit specialist, we deliver high\-quality energy\-efficient, low\-carbon solutions that help reduce carbon emissions, cut energy costs, and transform properties for housing associations, local authorities, landlords and homeowners alike. Our work is rooted in real impact, teamwork, and a commitment to excellence in everything we do.

Why Work With Us

Location: Based in *Cheadle – Stoke on Trent*
Hours: *Monday to Friday, 8:30 am – 5:00 pm*
Holiday: *30 days annual leave including all statuary bank holidays*
Auto enrolment company pension
Parking: *Onsite parking available*
Team Culture: A supportive work environment where your skills help build a greener future.

The Project Administrator provides key administrative and organisational support to ensure the efficient delivery of projects and contracts. Working closely with Project Managers and operational teams, the role supports day\-to\-day coordination, maintains accurate project records, and helps ensure processes are followed in line with company standards.

Acting as a central point for documentation, data management and communication, the Project Administrator plays an important role in keeping projects organised, up to date, and running smoothly across multiple workstreams.

Key Responsibilities

Project \& Contract Support

• Support Project and Contract Managers with planning, scheduling and coordination


• Assist in managing deliverables, deadlines and compliance requirements


• Track contractor performance and ensure documentation is submitted on time


• Maintain contract files, variations and supporting documentation


• Coordinate site visits, inspections and technical appointments

Administration \& Documentation

• Maintain accurate records including trackers, action logs, risk registers and reports


• Prepare meeting agendas, take minutes and follow up on actions


• Support procurement processes, including raising purchase orders


• Ensure documentation is stored in line with company and audit requirements

Stakeholder Communication

• Act as a key point of contact for internal teams, contractors and suppliers


• Draft clear communications and provide project updates


• Respond to queries and escalate issues where required


• Build strong working relationships to support delivery

Data, Reporting \& Compliance

• Monitor progress against plans, KPIs, budgets and milestones


• Produce reports highlighting progress, risks and performance


• Support compliance checks, audits and evidence gathering


• Assist with quality assurance and ensure documentation meets standards

Operational Coordination

• Liaise with delivery teams to ensure smooth day\-to\-day operations


• Track resources, scheduling and logistics across projects


• Support issue resolution and coordination of responses


• Identify opportunities to improve processes and efficiency

Skills \& Experience

Essential

• Strong organisational and time management skills


• Excellent communication (written and verbal)


• Proficient in Microsoft Office (Excel, Word, Outlook, Teams)


• Experience coordinating across multiple teams or stakeholders


• High attention to detail and accuracy


• Ability to manage multiple priorities in a fast\-paced environment

Desirable

• Experience supporting Contract Managers or working in contract\-led environments


• Knowledge of project management methodologies (PRINCE2, Agile, APM)


• Experience with CRM or project management systems


• Understanding of compliance, QA or performance monitoring

Benefits:

• Free parking

Application question(s):

• Do you live in Stoke on Trent / Staffordshire?

Work Location: In person

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