Programme Support Administrator
Berry Recruitment are looking for a Programme Support Administrator to work for a local authority within the housing operations department based in Nursling.
This role is to start ASAP on a 3-6 month contract with likely extension. The working hours are Monday to Thursday 07.30 to 16.15 and Friday 07.30 to 15.15.
The hourly pay rate is £14.92.
The purpose of this role is working within the responsive repairs team, allocating work to trade staff and speaking with tenants.
Key Duties:
- Assisting the programme managers
- Deal with incoming/outgoing contact with tenants - telephone/email
- Liaise with trade persons, managers and contractors
- Allocate work to appropriate trade persons
- Collation and management of all paperwork relating to inspection sheets, service and breakdown reports, training records, attendance sheets, leave cards
- Raising purchase order numbers
- Meeting strict timescales
- Updating spreadsheets/databases and maintaining filing systems
- Arrange meetings and appointments
- Minimum of 2 years working in an administration/call centre/customer focused environment
- Having an understanding of the construction/property maintenance industry is desirable
- Excellent customer service skills
- Confident and professional telephone manner
- Computer literate
- Ability to work under pressure and to strict timescales
- Free parking
- Early finish on Friday
- Full training given
- Friendly office environment
- Discounted gym memberships
- 24 GP medical advice
- Discount on high street stores, dining and family trips
- 24 personal helpline for any support you may need
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
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