Product Support Engineer

Are you interested in the opportunity to work alongside some of the brightest minds that drive the manufacturing of diverse and unique military equipment? Do you thrive in a collaborative environment where your expertise is valued, and your ideas are heard? If so, we have the perfect opportunity for you!

We are seeking a talented Product Support Engineer to join our Post Design Support Team, focusing on in\-service and in\-production equipment. As a valued member of our organisation, you will play a key role in maintaining and enhancing designs used across a range of our in\-service and production projects. This role provides a unique platform to apply and grow your engineering capability across multiple disciplines.

What You'll Do:

• Collaborate seamlessly with engineering and project teams to deliver high‑quality technical outcomes.


• Provide expert advice and review on electrical design, contributing to the success of every project.


• Embrace a variety of engineering tasks that support projects and programs, showcasing your adaptability and versatility. These tasks include:

+ Supporting a portfolio of mission critical systems that need to be in service for multiple decades, ensuring continued capability and reliability.
+ Taking responsibility for design changes and ensuring correct design incorporation throughout the engineering lifecycle.
+ Liaising confidently with customers, ensuring clear communication, technical alignment, and professional representation of the organisation.
+ Providing engineering support across both in‑service and production engineering environments, ensuring issues are resolved efficiently and improvements are implemented effectively.

• Participate in internal and external meetings, contributing your insights to shape the future of our business.


• Maintain thorough and organised documentation, following our local operating procedures.

What You'll Bring:

Essential

• A minimum of HNC in Electrical/Electronic Engineering, demonstrating your strong education background.


• Strong communication skills, with the ability to liaise confidently with staff across engineering and other business functions to drive progress on tasks and actions.


• A team player mentality, thriving in a collaborative and supportive work environment.


• Proficiency in MS Office, allowing you to excel in various tasks.


• A rapid learner with a flexible and adaptable engineering approach, ready to tackle diverse challenges related to engineering problems.


• An accurate, diligent, and methodical approach to work in an engineering environment.


• Ability to effectively communicate at all levels of the business including suppliers and customers.


• Familiarity with electrical schematic capture and drawing review, displaying your comprehensive understanding of the design process.

Desirable

• Knowledge of electronics, enhancing your ability to innovate and explore new possibilities.


• Experience in supporting the design, assembly, test, and delivery of complex Defence systems, demonstrating your expertise in high\-stakes projects


• Experience in designing Electrical systems, demonstrating your expertise in complex and high\-stakes projects.


• An ambition to progress into a more specialist or supervisory role within the organisation, taking advantage of the opportunities this role provides to shape your long\-term career.

Note: All candidates must meet the security vetting requirements relevant to the role. For reasons of national security, applicants must be British nationals. Dual nationals may be permitted in exceptional circumstances.

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