Product & Proposition Director (Insurance)

Summary
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Salary: Competitive \+ Benefits

Division: Post Office Insurance

Reporting Line: Chief Commercial Officer

Contract Type: Permanent

Location: London \- Hybrid

What to expect
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The Product \& Proposition Director is responsible for defining and delivering the commercial strategy that drives growth, profitability, and competitiveness across Post Office Insurance’s (POI) product portfolio. This role leads the development, optimisation and in\-life performance of all insurance propositions, ensuring they meet customer needs, deliver fair value, and support POI’s commercial ambitions.

The Director acts as the commercial engine of the business identifying revenue opportunities, strengthening insurer partnerships, improving product economics, and ensuring propositions are differentiated, scalable and commercially sustainable. This role sets the strategic direction for portfolio growth and works cross\-functionally to ensure strong commercial execution across all channels

The Product \& Proposition Director is required to proactively participate in the development and delivery of functional strategy and commercial objectives, always modelling appropriate leadership behaviours and demonstrating a customer first mindset. They will ensure all commercial decisions align with Consumer Duty, customer fairness and POIs conduct risk standards. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.

What we can do for you
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Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 28 days annual leave that increases with tenure \+ bank holidays


• Annual Bonus scheme


• Generous pension contribution


• Life assurance


• Full support from our employee assistance programme and access to our employee benefits platform


• Ever\-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed
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To be successful in this role you will have significant senior leadership experience in Product, Proposition or Commercial roles within insurance or broader financial services. In addition to this you will have;

• Proven track record of delivering commercial growth, portfolio improvements and successful product launches, while meeting regulatory expectations


• Strong experience working with insurers, underwriters and actuarial teams on pricing, product design and performance improvement.


• Deep understanding of FCA product governance and Consumer Duty frameworks with hands\-on accountability for Product Reviews and Fair Value Assessments


• Experience leading cross‑functional teams and driving large‑scale commercial programmes.


• Relevant professional qualifications preferred (ACII, product management or commercial strategy qualifications).

About us
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Post Office Insurance (POI) is a specialist insurance business that’s a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we’re the UK market leader in travel insurance, selling over one million policies each year.

There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.

Application Guidance
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If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.

This listing is from indeed. View original listing ↗