Product Operations Associate
<p><strong>Some key info for you about Liberis: </strong></p>
<p>🌱 We were founded in 2007</p>
<p>💰 We have provided over $3bn of funding to small businesses so far</p>
<p>🚀 We have been named in <strong>CNBC & Statista Top 150 UK Fintechs for 2025</strong></p>
<p>🌍 We're a global team, with a dynamic presence in <strong>6</strong> key locations around the world</p>
<p>🧠 We're a thriving community of over <strong>290</strong> innovative minds</p>
<p>👩🏾 🤝 👨🏼 We're a vibrant melting pot, celebrating over <strong>27</strong> nationalities in our team</p>
<p>🏢 Our team brings experience from over <strong>740</strong> previous companies, from startups to global giants</p>
<p>🎯 We have just been named as one of <strong>FinTech’s Finest 50</strong> by Welcome to the Jungle</p>
<p>💪 We’re proud to be an accredited <strong>Real Living Wage</strong> employer, ensuring everyone is paid fairly for the great work they do!</p>
<p> </p>
<h2>The role:</h2>
<p>As our <strong>Product Operations Associate</strong>, you’ll be at the heart of how we drive excellence across a high performing product team! </p>
<p>Working hand-in-hand with our senior product leaders (including our CPTO & Director of Product) you will support in enabling strategic delivery, aligning priorities and improving our decision making abilities across the organisation! By coordinating cross-functional teams and supporting Product Managers to focus on strategy and outcomes, you’ll play a pivotal role in how we continue to deliver high-quality capital products at scale!</p>
<p>This role will give you the opportunity to join a multi-product organisation and a high performing product team, who are pushing the boundaries of what a FinTech organisation can achieve through innovation at scale! If you are looking for an opportunity to start your career in Product Management - this is the role for you! </p>
<p> </p>
<h2>What You'll Be Doing</h2>
<ul>
<li>Run and maintain operating cadences for the product and engineering organisation, including quarterly planning, roadmap updates, and release communications.</li>
<li>Coordinate cross-team collaboration between Product, Engineering, Risk, Operations, and Commercial to keep initiatives aligned and moving forward.</li>
<li>Ensure product documentation, workflows, and specifications are up to date, well-structured, and easily accessible to stakeholders.</li>
<li>Maintain and improve core product dashboards so product managers have quick access to the metrics that matter.</li>
<li>Support the definition, rollout, and tracking of success metrics for key product initiatives, partnering closely with Data teams.</li>
<li>Build and manage feedback loops from merchants, partners, underwriting, support, and commercial teams to inform product decisions.</li>
</ul>
<h2> </h2>
<h2>What we think you'll need:</h2>
<ul>
<li>Strong analytical skills; comfortable with metrics, dashboards, and basic SQL or Looker</li>
<li>A proactive mindset, with a proven track record of identifying potential challenges and proposing actionable solutions</li>
<li>Hands-on experience with the latest generative AI tools, including ChatGPT and Claude</li>
<li>Detail-oriented and structured; able to create order without adding bureaucracy</li>
<li>Clear communication skills; able to synthesise information for stakeholders</li>
<li>You are comfortable working with technical teams and learning how complex systems work</li>
<li>Curiosity about product management and a desire to understand how great product teams operate</li>
</ul>
<p> </p>
<h2>What to expect from the interview process:</h2>
<ol>
<li>30 min screening call with Chess (Internal Recruiter)</li>
<li>1 hour video interview with Nima (CPTO)</li>
<li>Face-to-face interview with the wider team</li>
</ol>
<p> </p>
<p><strong>Next steps</strong><span class="Apple-converted-space"> </span>If this opportunity feels like the right fit for your next career move, we’d love to hear from you!</p>
<p>Even if you don’t meet every requirement, don’t hesitate to apply or reach out to Chess (Internal Recruiter) on<span class="Apple-converted-space"> </span><a href="mailto:chess.crossley@liberis.com">chess.crossley@liberis.com</a></p>
<p> </p>
<p><strong>Our hybrid approach</strong></p>
<p>Working together in person helps us move faster, collaborate better, and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week, but ideally 4 days. At Liberis, we embrace flexibility as a core part of our culture, while also valuing the importance of the time our teams spend together in the office</p>
<p> </p>
<p>#LI-FC1 </p>
<p> </p>
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